Business Analyst (NPD)

About Qualysoft

· 25 years of experience in software engineering, established in Vienna, Austria
· Active in Romania since 2007, with office in central Bucharest (Bd. Iancu de Hunedoara 54B)
· Delivering End to End IT Consulting Services - From Team Augmentation and Dedicated Teams to Custom Software Development
· We deliver scalable enterprise systems, intelligent automation frameworks, and digital transformation platforms
· Cross-industry experience by sustaining global players in BSFI (Banking, financial services and insurance), Telecom,Retail & E-commerce, Energy and Utilities, Automotive, Manufacturing, Logitics, High Tech
· Global Presence: Switzerland, Germany, Austria, Sweden, Hungary, Slovakia, Serbia, Romania, and Indonesia
· International team of 500+ software engineers
· Strategic partnerships: Microsoft Cloud Certified Partner, Tricentis Solutions Partner in Test Automation and Test Management, Creatio Exclusive Partner, Doxee Implementation Partner
· Powered by cutting-edge technologies: AI, Data & Analytics, Cloud, DevOps, IoT, and Test Automation.
· Project beneficiaries ranging from large-scale enterprises to startups
· Stable growth and revenue increase year over year, a resilient organisation in volatile IT market conditions
· Quality-first mindset, culture of innovation, and long-term client partnerships
· Global and local reach – trusted by key industry players in Europe and the US

Responsibilities:
• Leading and supporting New Product Development (NPD) and lifecycle enhancements;
• Collaborating with Product Managers to elicit, define, and refine business and technical requirements;
• Championing the voice of the customer throughout the delivery process.
• Applying Design Thinking principles to enhance customer experience in product design;
• Ensuring business requirements , including both functional and non-functional requirements are clear, prioritized, and traceable for delivery teams;
• Mapping stakeholders, user journeys, problem statements, and opportunities into tangible outcomes;
• Driving the qualitative and timely delivery of business requirements using SAFe methodology and prioritization techniques such as MoSCoW and WSJF;
• Coordinating traceability throughout project execution, ensuring compliance and risk mitigation;
• Continuously improving business analysis practices;
• Supporting service transformation and commercialization initiatives across the organization.

Qualifications:
• Proven experience in New Product Development (NPD) and product lifecycle enhancements;
• Strong background in process mapping, stakeholder analysis, and customer journey design;
• Familiarity with IT methodologies or frameworks such as ITIL (a plus);
• Hands-on experience with Agile, and tools like Jira/Confluence;
• Excellent communication skills and fluency in English;
• Experience working closely with Product Managers and cross-functional teams;
• Ability to simplify complex concepts and drive clarity across diverse stakeholder groups;

Bonus Skills
• Experience in customer journey mapping and CX frameworks;
• Knowledge of SAFE Agile methodology

What We Offer

· Premium medical package
· Lunch Tickets & Pluxee Card
· Bookster subscription
· 13th salary and yearly bonuses
· Enterprise job security with a startup mentality (diverse & engaging environment, international exposure, flat hierarchy) under the stability of a secure multinational
· A supportive culture (we value ownership, autonomy, and healthy work-life balance) with great colleagues, team events and activities
· Flexible working program and openness to remote work
· Collaborative mindset – employees shape their own benefits, tools, team events and internal practices
· Diverse opportunities in Software Development with international exposure
· Flexibility to choose projects aligned with your career path and technical goals
· Access to leading learning platforms, courses, and certifications (Pluralsight, Udemy, Microsoft, Google Cloud)
· Career growth & learning – mentorship programs, certifications, professional development opportunities, and above-market salary