Business Analyst (Infrastructure-Contact Center)

TestingXperts

St. Louis, MO, United States permanent

Posted: December 29, 2016

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Quick Summary

A Business Analyst with 5+ years of experience is required to design and implement IVR systems for a contact center in St. Louis, MO.

Required Skills

Customer Requirements Analysis IVR Contact Center Requirement Analysis Documentation

Job Description

Greetings for the day!

My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Title: Business Analyst (Infrastructure-Contact Center)

Location: St. Louis MO

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:-

· IVR

· Contact center

· Requirement engineering

· Desired years of experience*: Above 5 years

· Education/ Certifications (Required): BE

· Requirement analysis

· Documentation

Graduation

All your information will be kept confidential according to EEO guidelines.

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