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Business Analyst

Hitachidigitalservices

Ho Chi Minh, Ha Noi, Da Nang (Da Nang, Vietnam, Hanoi, Vietnam, Hồ Chí Minh City, Vietnam) Hybrid permanent

Posted: March 23, 2026

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Quick Summary

We are looking for a Business Analyst to join our team that is responsible for analyzing business operations, identifying areas of improvement, and implementing process improvements to drive efficiency and growth.

Job Description

We’re Hitachi Digital Services, a global digital solutions and transformation business. Our expertise, innovation and technology unlocks potential – we take theme park fans on magical rides, conserve natural resources, protect rainforests, and save lives. We automate, modernize, optimize, and accelerate. Our people are trusted transformers, with deep engineering expertise, focused on a sustainable future for all.
Imagine the sheer breadth of talent it takes to inspire the future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.

The role

As a Business Analyst, you will collaborate with our clients and delivery teams to discover and define requirements, form a vision, and successfully delivery solutions to end users.

What you'll be doing

• Work with stakeholders to elicit and define business/user requirements, document the product’s vision and the project’s scope, translate them into solution requirements.
• Analyze, manage and document requirements in a manner that is acceptable to both business and technology stakeholders.
• Apply Business Analysis techniques to ensure that what is produced is aligned and value maximized for our customers.
• Produce conceptual designs, and contribute to the development of business cases.
• Write technical documents like specifications, manuals, analysis reports, and business analysis plans.
• Define external interfaces, constraints, and other nonfunctional requirements.
• Maintain good & professional working relations with customers, project team members for good work cooperation.

What you'll bring to the team

• Have + 5 years of experience in requirements elicitation & analysis, technical writing (especially in software requirements/specs), software testing (especially UAT), and facilitating workshops/meetings between stakeholders.
• Well understands software development lifecycle, processes and various methodologies (Agile, Scrum, or Waterfall).
• Willing to research new domains and learn new things/techniques.
• Knowledge of various technologies, frameworks, platforms, solutions is preferable.
• Have experience working as BA senior in Japan projects is a plus.
• Certifications in BA, PO, or in relevant software development are big pluses.
• Fluent in English.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

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