Business Analyst - Digital Workflow

We are looking for two Business Analyst with good communication skills, not afraid to ask or share their own thought sort ideas, be able to speak up, be persistent, not afraid of challenges, be proactive, experienced in big architectures, multiple teams communication required.

Key Responsibilities

• Analyze and document business processes and workflows, creating clear and structured process maps and visual models (e.g. BPMN or equivalent).

• Review existing workflows to identify inefficiencies, bottlenecks, and gaps, and propose improvements in collaboration with stakeholders.

• Collect and interpret process-related data and indicators (such as processing times, handovers, or error points) to support workflow analysis and decision-making.

• Support root cause analysis activities by investigating workflow issues and contributing to the identification of underlying process problems.

• Participate in the design, validation, and refinement of updated workflows, ensuring alignment with business needs and system constraints.

• Collaborate with multiple business and technical teams to ensure consistent understanding and implementation of workflows across systems.