Business Analyst

Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The team

You will join a collaborative and fast-paced delivery team focused on building scalable digital solutions that support critical business initiatives. The team works closely with business stakeholders, product leaders, architects, and engineering teams across global locations to deliver high-impact solutions. We value clear communication, strong ownership, and continuous improvement while driving agile product delivery. Team members partner across business and technology to translate strategic objectives into actionable plans, ensuring solutions are aligned with organizational goals and customer needs.

The role

• Partner with business stakeholders to gather, analyze, and clarify requirements, translating business needs into well-defined functional and technical solutions.

• Break down high-level business requirements into detailed user stories and tasks, ensuring clear scope, acceptance criteria, and technical understanding for the delivery team.

• Define and communicate the product and project vision, roadmap, and priorities aligned with business objectives and organizational strategy.

• Own and manage the product backlog, ensuring it is continuously refined, prioritized, and ready for development.

• Collaborate closely with engineering and architecture teams on solution design, technical analysis, and effort estimation to support accurate sprint and release planning.

• Take full ownership of releases, including scope, quality, timelines, and deployment readiness.

• Proactively identify and manage risks, dependencies, and issues, driving mitigation plans and timely decision-making.

• Ensure comprehensive documentation of requirements, designs, and decisions using collaboration tools such as Confluence and JIRA.

• Lead cross-functional collaboration between business, development, QA, DevOps, and onsite/offshore teams to ensure seamless delivery.

• Manage stakeholder communication and onsite delivery, providing regular updates, aligning expectations, and supporting UAT, go-live, and post-release activities.

What you’ll bring

• 5+ years of experience working as a Product Owner, Business Analyst, or similar role in agile delivery environments

• Strong ability to gather, analyze, and translate business requirements into functional and technical specifications

• Experience breaking down business requirements into detailed user stories with clear acceptance criteria

• Proven experience managing and prioritizing product backlogs in Agile/Scrum environments

• Ability to collaborate with engineering and architecture teams on solution design and technical analysis

• Experience supporting sprint planning, release planning, and effort estimation

• Strong ownership of release delivery including scope, timelines, quality, and deployment readiness

• Experience identifying and managing risks, dependencies, and issues across projects

• Proficiency with collaboration and documentation tools such as JIRA and Confluence

• Strong stakeholder communication skills and experience coordinating with cross-functional and global teams

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

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Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.