Business Analyst, Conference Business Solutions Team

Role Purpose:

Gartner Conferences is looking for a highly motivated Business Analyst to help define and deliver our conference technology roadmap. In this role, you’ll be responsible for partnering with cross-functional teams to understand their goals, document the business requirements and drive the execution of that strategy with internal and external development resources. You must have a customer centric focus, technical knowledge deep enough to partner effectively with development resources, and above average communication, facilitation, and persuasion skills.

What you will do:

Partnering closely with the Product Owner(s) on one or more products to write high quality user stories explaining business problems.

Collaborating with cross-functional teams to drive projects and business process improvements.

Documenting a detailed business analysis, outlining problems, opportunities, and solutions for the business.

Performing GAP analysis of business rules, and system process flows.

Streamlining process of reporting system related issues.

Translating business & technology strategies into detailed requirements and deliverables.

Interacting with conference attendees and Gartner associates to troubleshoot challenges remotely and onsite at conferences globally.

What you will need:

Education: Bachelor’s degree preferred.

Experience: 1-3 years of business analysis and project management experience.

Exceptional problem-solving capabilities: Able to solve complex problems, thinking creatively, and using data to tell a story.

Drive / Passion: You are passionate about the experience and delivering uncompromising quality. Self-motivated & accountable, with a high level of commitment to responsibility.

Communication skills: You’re an excellent verbal and written communicator capable of eliciting client and stakeholder feedback and documenting clear requirements.

Leadership: You’ve demonstrated a proven track record of driving continuous product improvements ranging from bug fixes to new features and deliverables. Action-oriented and driven to achieve results and build trust with both business partners and internal developers.

Influence: You must demonstrate a high level of collaboration and strong negotiation skills.

Organization skills: Extremely organized with strong time-management skills.

Travel: Willing to travel onsite approximately 10-15% to conferences, domestic and regional.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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Job Requisition ID:105618

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