Business Analyst - Cash and Loans (She/He/They)

CAPCO POLAND

Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.

We also are:

• Experts in banking and payments, capital markets, wealth and asset management

• Focused on maintaining our nimble, agile, and entrepreneurial culture

• Committed to growing our business and hiring the best talent to help us get there

Overview:

We are looking for a Business Analyst to join our Retail Banking team, focusing on Cash and Loan products in Warsaw office. This role involves bridging business needs with technology solutions, ensuring that IT systems effectively support business objectives and regulatory requirements. You will work closely with stakeholders across business and technology to deliver high-quality solutions that enhance customer experience and operational efficiency.

Key Responsibilities

• Business Analysis & Requirements Gathering

• Identify and analyze business needs and translate them into functional and non-functional requirements.

• Conduct workshops and interviews with stakeholders to elicit and validate requirements.

• Process Modeling & Improvement

• Model business processes using tools such as BPMN and UML.

• Recommend process improvements to optimize efficiency and compliance.

• Project Advisory

• Provide consulting on defining project objectives and functional scope of IT solutions.

• Assess the impact of business changes on IT systems and processes.

• Regulatory Compliance

• Ensure requirements align with internal policies and external regulatory standards.

• Stakeholder Collaboration

• Work closely with business and technology teams to maintain consistency and alignment of expectations throughout the project lifecycle.

Qualifications

• Education: Degree in Business, Finance, IT, or related field.

• Experience:

• Proven experience as a Business Analyst in the financial sector, preferably in retail banking.

• Familiarity with Cash and Loan products

• Technical Skills:

• Proficiency in business analysis techniques and process modeling tools (BPMN, UML).

• Knowledge of project methodologies (Agile, Waterfall).

• Soft Skills:

• Strong communication and facilitation skills.

• Ability to work collaboratively with cross-functional teams.

Preferred Skills

• Experience in IT project consulting within banking.

• Understanding of regulatory frameworks impacting retail banking.

• Ability to recommend innovative solutions for process optimization.

WHY WORTH JOINING US

• Hybrid work

• Speaking English on daily basis, mainly in contact with foreign stakeholders and peers

• Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance)

• Access to 3.000+ Business Courses Platform (Udemy)

• Access to required IT equipment

• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise

• Being part of the core squad focused on the growth of the Polish business unit

• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

• A work culture focused on innovation and creating lasting value for our clients and employees

ONLINE RECRUITMENT PROCESS STEPS

• Screening call with the Recruiter

• Competencies interview with Capco Hiring Manager

• Client’s interview

• Feedback/Offer

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.