Business Analyst

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

Business Analyst – GTM Reporting & Analytics

• Our growing company is seeking a Business Analyst – GTM Reporting & Analytics to support Sales and Marketing through data-driven insights, dashboards, and executive reporting.

• This role is responsible for building and maintaining reports in Salesforce and related analytics tools, preparing leadership-ready presentations, and enabling data-backed decision-making across Go-To-Market functions.

• To be successful in this role, you should be comfortable working in fast-paced environments, managing tight deadlines, and translating complex data into clear, actionable insights. Strong analytical thinking, stakeholder communication, and advanced reporting skills are essential.

• A bachelor’s degree in a related field and 3–4 years of experience in reporting, analytics, or GTM operations are required.

Key Responsibilities

• Own and maintain Sales & Marketing (GTM) dashboards and reports across Salesforce and other reporting platforms.

• Design, build, and optimize performance reporting for pipeline, bookings, revenue, conversion metrics, and campaign effectiveness.

• Prepare executive-level presentations and data summaries for leadership and stakeholder reviews.

• Partner with Sales, Marketing, Revenue Operations, and leadership to define KPIs, metrics, and reporting standards.

• Ensure data accuracy, consistency, and governance across GTM reports.

• Translate business questions into clear analytical frameworks and reporting solutions.

• Support forecasting, trend analysis, and performance tracking initiatives.

• Document reporting logic, metric definitions, and dashboard methodologies.

• Proactively identify opportunities to improve reporting efficiency and automation.

Required Skills & Qualifications

• Bachelor’s degree in Business, Analytics, Finance, or a related field.

• 3+ years of experience in Business Analytics, Reporting, Sales Operations, or GTM Analytics.

• Strong experience with Salesforce reporting and dashboards.

• Advanced proficiency in Excel (pivot tables, formulas, data analysis).

• Experience preparing management and executive presentations.

• Strong analytical, problem-solving, and data interpretation skills.

• Excellent verbal and written communication skills.

• Ability to manage multiple priorities and meet tight deadlines.

• Comfortable working independently and collaborating across cross-functional teams.

Nice to Have

• Experience with BI tools (Power BI, Tableau, Looker, etc.).

• Familiarity with GTM metrics such as pipeline coverage, win rates, CAC, ARR, and funnel conversion.

• Exposure to marketing analytics, campaign attribution, or RevOps processes.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.