BUSINESS ANALYST (BA) FOR THE DIVISION OF HPD TECH

Agency Description:

The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth
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Your Team:

Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. HPD Tech is committed to transform HPD through technology by promoting productivity and eliminating manual processing, shrinking costs and increasing the pace of work.

HPD Tech works to improve effectiveness of business processes using core applications for flawless execution. HPD Tech empowers decision makers with access to quality (complete and accurate) information to anticipate and pro-actively react to building, neighborhood and market conditions.

Your Impact:

HPD Tech is seeking a Business Analyst (BA). This position is a full performance level Business Analyst (BA) position managing a modernization of the Section 8 and other subsidy program, under in Housing Stability and Access Division through maintenance and enhancements to existing Dotnet based systems. And future conversions of existing legacy systems to dotnet platform and other suitable COTS/Platform based solutions. HPDTech is actively engaged in developing technology solutions to aid efficient administration of programs in Division of Housing Access and Stability (HAS).

Your Role:

HPD seeks an experienced professional to serve as a Business Analyst (BA). The BA will be a key development team member representing the business owners and stakeholders. The primary responsibility will be to translate business needs for the development of technology solutions.

Your Responsibilities

- Business Process Analysis: Develop an in-depth knowledge of business operations, document business processes and work with stakeholders to design new processes to achieve strategic goals. Understand on a broad level how operations between different business units interact and flow together. Lead technology team discussions concerning business requirements.
- Business Data Analysis: Develop an in-depth understanding of enterprise data objects and attributes. Work with business stakeholders to define functional data needs for the creation of data marts.
- Communication and Implementation: Represent business as a subject matter expert in technical discussions. Must be able to convey requirements to developers, UI/UX, quality assurance testers and information modelers through process flows, user stories, and use cases. The BA will be responsible for working with vendors, to provide oversight during requirements analysis and User acceptance testing, to ensure right requirements are captured and the deliveries meet the business process prescribed.
- Team Member: The BA will work in connection with multiple BA’s under the direction of a Lead BA for product specific requirement gathering efforts and discussions.
Required Skills:
- 4+ years of experience of analysis, requirements gathering, and/or operations analysis/process design
- Excellent written and verbal communication skills, particularly being able to discuss business needs to both technical and non-technical staff
- Excellent people skills and the ability to provide leadership in a collaborative, team-driven approach
- Independent thinking and decision-making skills
- Capable of managing multiple tasks in a fast paced, high volume environment and the ability to adapt plans to unexpected changes
- Competence in SQL or other data query language
- Familiarity with Agile and Waterfall software development life cycle approaches
- Familiarity with UML process diagramming, including experience with Microsoft Visio
- Have an aptitude for solving puzzles and bringing clarity to abstract, often contradictory needs
- Advanced degree in a relevant field is strongly preferred (e.g. Business Administration, Public Administration, Public Policy, Computer Science, Information Systems, Urban Planning, Law, etc.)

Preferred Skills
The strongest candidates will demonstrate an intellectual curiosity and/or experience in data analytics for public policy, affordable housing, real estate development, and/or city government.
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NOTE: Only those candidates under consideration will be contacted. Only those candidates under consideration will be contacted. This position is open to applicants who filed for the Open-Competitive Computer Specialist (Software) Exam, the Promotional Computer Specialist (Software) Exam, or those who are already permanent in the Computer Specialist (Software) title. Please indicate in your cover letter whether you have filed for any of these exams or are already permanent in the Computer Specialist (Software) title. Applicants who filed for these exams will be required to produce a copy of their Order Confirmation Receipt at time of interview for verification.

Only those candidates under consideration will be contacted. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37

NYC residency is not required

COMPUTER SPECIALIST (SOFTWARE) - 13632

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.