Business Administrator - Level 3 Apprentice
Confidential
Posted: February 18, 2026
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Quick Summary
We are looking for a Business Administrator - Level 3 Apprentice to join our team in Leeds, working with our clients and supporting our students, ensuring a high level of customer service. The ideal candidate will have excellent communication skills, with the ability to work independently and as part of a team. A strong analytical and administrative background is required, with experience in business administration a plus.
Required Skills
Job Description
Job Title: Business Administrator - Level 3 Apprentice
Location: Leeds
Role Type: On-site
First Intuition (FI) is a fast-growing, innovative education provider committed to delivering outstanding learning experiences. At FI, our commitment to excellence is driven by our core driving principle of putting people first. We take pride in nurturing talent, fostering growth, and providing unparalleled support to our students, clients, and team members, ensuring they can thrive personally and professionally.
Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances. This approach has led to First Intuition being awarded an ‘Outstanding’ rating by Ofsted.
Job summary:
As the Business Administrator Apprentice (Operations), you will support the Operations Manager to ensure FI Yorkshire and Humber’s administration processes are efficient.
Duties and responsibilities to include:
Front of House
Answering main office phone
CBE Admission & invigilation
Meeting & greeting students and clients on reception
Daily checks after student breaks
General upkeep of office & centre
Attendance
Produce daily course lists
Marking attendance on internal system
Reporting absentees to Training Managers
Checking attendance for the Sheffield centre
Operations
Dealing with student queries via email, phone & face to face
Chase learner consent – monthly
Course material ordering
Add/Remove exams links on website
Course set up
Course bookings
Assist with the administration for quarterly sign ups
Course date changes
Key client course monitoring & booking
Client course reporting
Update study routes spreadsheet with numbers
Induction packs for new starters
Collate ACCA Results data for import
Ad Hoc reports & requests
Ownership of mock reporting procedure
Monitoring & booking of AAT whole level bookings
Facilities/H&S
Fortnightly security checks (lanyards)
Weekly fire exit checks – update log book
Point of contact for building fire checks
Upkeep of Sheffield centre including liaising with building managers/contractors – all to be logged and monitored
Ensure H&S compliance in centre e.g COSHH regulations
Fortnightly meetings with Operations Manager to discuss facility checks
Responsible for Bi-annual lockdown and fire evacuation drills – monitored and logged
Events internal – academies/ad hoc in house
Other
General upkeep of office & centre
General admin support for the office as required
Attending careers events as required
Required to travel to other centres when needed
Required skills:
An excellent communicator
Attention to detail
Organised and have excellent time management skills to ensure deadlines are met
Keen to produce value adding data
Adaptable to change
Benefits:
30 days annual leave (based on fulltime hours) PLUS bank holidays
3 FI Days per year
Employee Assistance Programme: 24-hour confidential access to counselling and support services
Competitive Pension
Private Medical Insurance
Company Events
Paid Volunteer Time
Training and development opportunities
Long term career prospects in a growing company
Employee perks including a range of discounts to suit your lifestyle
We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. This post is exempt from the Rehabilitation of Offenders Act 1974. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here.
First Intuition does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.