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BT Asset and Vendor Governance Lead

Workday

Costa Rica permanent

Posted: February 17, 2026

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Quick Summary

We're looking for a team member to join our AI platform team in Costa Rica, where you'll help develop and implement new features to drive business growth and customer satisfaction.

Job Description

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workday’s Business Technology (BT) organization continues its mission to deliver unparalleled value to our business partners and customers. To support this mission, the BT Strategy team is responsible for developing the long-term vision for BT, setting goals and objectives, and ensuring that we have the right plans in place to move with speed at scale. The team collaborates closely with cross-functional teams, business partners, and executives to understand the needs and priorities of the business, and supports the development of strategies that will help BT meet those needs.

About the Role

The IT Asset and Vendor Governance Lead is a high-impact, strategic role responsible for overseeing the lifecycle management of the company's critical technology assets (specifically Software Asset Management - SAM) and defining the governance structure for our key vendor relationships. This role requires deep partnership with Procurement to implement processes that ensure maximum value, minimize risk, and drive efficiency across all vendor agreements and software licenses. A key mandate is to establish a rigorous, tier-based vendor governance model, lead governance for Tier 1 strategic vendors, and spearhead programs for software asset rationalization and license reclamation.

Key Responsibilities:

1. Vendor Governance & Strategic Sourcing Partnership

• Tier-Based Governance Model: Design, implement, and maintain a formal, tier-based vendor governance framework that scales oversight efforts according to vendor criticality, risk, and spend.

• Tier 1 Vendor Management: Directly lead the governance and performance management processes for the company’s most strategic (Tier 1) vendors, ensuring performance against contractual SLAs and realization of expected value.

• Procurement Partnership & Oversight: Collaborate extensively with Procurement partners to integrate governance checkpoints into the vendor lifecycle, focusing on strategic oversight for all major contract renewals and new vendor onboarding.

• Risk & Compliance: Identify and mitigate risks associated with vendor dependencies, including compliance with contractual terms and security requirements.

2. Software Asset Management (SAM) & Efficiency Programs

• Software Asset Rationalization: Lead a cross-functional program to inventory, analyze, and optimize the existing software portfolio, resulting in the elimination of redundant tools and consolidation of licenses.

• License Reclamation: Develop and implement processes and tooling to track software utilization proactively, enabling the effective and automated reclamation of unused licenses to generate cost savings.

• Improved Software Approval Process: Redefine and streamline the software request and approval workflow, ensuring new purchases are aligned with architectural standards and existing enterprise agreements.

• Audit Defense: Maintain robust and accurate software entitlement records to proactively prepare for and successfully navigate potential vendor license audits.

3. Process Development & Policy Enforcement

• Policy Ownership: Own and enforce internal policies and standards related to IT Asset Management (ITAM) and Vendor Management.

• Tooling & Data Integrity: Manage the ITAM system (e.g., ServiceNow, Flexera) to ensure accurate and complete data regarding software entitlements, usage, and vendor contracts.

• Reporting: Provide executive-level reporting on vendor performance, realized software cost savings, license compliance exposure, and upcoming renewal risks.

About You

Basic Qualifications:

• 10+ years of specialized experience in IT Vendor Management, Software Asset Management (SAM), or IT Governance, preferably within a large technology or software company.

• 10+ years of experience partnering with procurement or sourcing teams to drive mutual goals.

• 10+ years of experience developing and implementing tier-based vendor governance models and leading discussions with executive-level vendor representatives.

• Expertise in software licensing models (e.g., perpetual, subscription, core-based) from major vendors (e.g., Microsoft, Oracle, Salesforce, cloud providers).

• Experience with ITAM tool (e.g., Flexera, Snow Software, ServiceNow SAM Pro).

Other Qualifications:

• Exceptional ability to drive Cross-Functional Alignment at a strategic level across the organization, ensuring seamless execution for complex programs.

• Expert-level understanding of Governance Management principles and the ability to establish and enforce comprehensive governance frameworks for organizational initiatives.

• Facilitate meetings effectively for executive-level and strategic discussions.

• Project Management skills, including portfolio planning, strategic resource management, and executive stakeholder management.

• Bachelor's degree in Business, Finance, Information Technology, or a related field.

• Certifications: CSAM (Certified Software Asset Manager) or CVSM (Certified Vendor Sourcing Manager).

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

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