BSA/AML Analyst, Financial Crimes Compliance

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast, Inc. seeks a dedicated BSA/AML Analyst to help ensure that the company meets all relevant laws and requirements domestically and internationally through a robust Financial Crimes Compliance program. The BSA/AML Analyst will be responsible for providing enhanced customer due diligence, monitoring sanctions screenings alerts, and investigating unusual activity, to support the detection, mitigation, and reporting of financial crimes.

About this roll* (Responsibilities)

• Perform Enhanced Due Diligence on applicants and customers engaging in nonstandard behavior.

• Provide sign-off for new partner diligence requests after vetting procedures.

• Review alerts and customer profiles flagged via automated screening software.

• Provide day to day support in pursuit of maturing the investigations/operations team to develop commensurate with Toast’s growth into additional markets/products.

• Provide reporting and metrics regarding investigations and operational processes

• Help facilitate external audit, testing, and examination requests.

Do you have the right ingredients*? (Requirements)

• Typically requires a Bachelor’s degree and a minimum of 2 years of related experience in a BSA/AML role, preferably in a fast-paced FinTech environment; or an advanced degree without experience; or equivalent work experience

• Track record of career growth and commitment to taking on new responsibilities

• Demonstrated track record of self-sufficiency and ability to manage work independently with little oversight.

• Working knowledge of Financial Crime typologies and financial products

• Strong ability to navigate open source resources for investigations

• Strong communication (both written and verbal) and organizational skills

• Detail-oriented with the ability to meet firm deadlines.

Special Sauce* (Nice to Haves)

• Familiarity with SQL, Looker, or Snowflake

• Experience navigating LexisNexis’ Bridger software

• Experience with Alloy software

What you'll need to thrive (Requirements)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.