Broadcast Operations Engineer

Full-Time Broadcast Operations Engineer

The Broadcast Operations Engineer will be responsible for day to day operations of broadcast technology for Major League Baseball. This will include supporting multiple existing ballpark video, communications, and IP systems. This position will be full-time and be based in our New York operations center.

The candidate should possess a functional understanding of IP networks, audio and video broadcast systems, video encoding and decoding, as well as having knowledge of integrated multimedia control systems.

CORE RESPONSIBILITIES

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Primary support of game-day operations for MLB streaming products. QC, analyze, and troubleshoot gameday feeds for customer facing live streams.

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Provide tier 1 support for broadcast related MLB hardware, software, and communications devices at MLB Ballparks and data centers.

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Provide operational support of video transmission systems, IP encoding, decoding, and other broadcast transmission related hardware.

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Provide technical operations support to the Replay Operations, Broadcast Engineering, Broadcast Products and Services, and Ballpark Technology teams.

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Work with Management team to develop and refine system processes with remote and local teams for Major League Baseball (MLB) and Minor League Baseball (MiLB).

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Work with operations staff to generate nightly engineering reports and generate relevant tickets.

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Open, update, and close service tickets as necessary.

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Proactively monitor, analyze, and rectify technical faults in a variety of broadcast and broadcast related IP systems.

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Provide technical operations support of ballpark communications systems as problems are reported.

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Occasionally provide on site assistance with remote ballpark teams for installation, decommission, and general upkeep of ballpark devices.

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Perform regular sweeps of facilities to identify issues and notify the system owners of faults found with their equipment.

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Assist to maintain, repair, install, and expand broadcast, and broadcast related systems.

COMPETENCIES

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Strong written and verbal communication skills.

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Ability to work effectively in a team environment

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Results oriented with driven mindset to achieve departmental goals

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Capable to problem solve and think critically on the fly

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Ability to stay organized and on task in fast paced environments

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Self motivated to expand knowledge base and understanding of our workflows over time

REQUIREMENTS

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Working knowledge of video backhaul and distribution methodology.

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Competence with Mac and Windows Operating Systems.

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Substantial knowledge of IP Video Transport concepts.

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Experience with video encoding and assorted Codecs.

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Willingness to travel to assist remote teams on potentially short notice.

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Experience with Evertz, Ross, Ateme, Sencore, Riedel, or equivalent Broadcast hardware manufacturers.

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

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Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at [email protected]. Requests received for non-disability related issues, such as following up on an application, will not receive a response.

Are you ready to Step Up to the Plate? Apply below!