Brand Support Specialist - W/M/X - Permanent

Veepee

Barcelona Hybrid permanent

Posted: August 1, 2024

Job Description

📄 DESCRIPCIÓN DEL PUESTO:
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El Brandsplace permite a las marcas vender directamente en nuestra plataforma digital sus productos como una extensión de su página web. Para el desarrollo de esta nueva unidad de negocio buscamos una persona que se responsabilizará de facilitar el proceso de integración de los vendedores Brandsplace.

🎯 TAREAS:
Reportando al responsable de Lead Brand Support España sus responsabilidades serán:

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Priorizar la integración de los vendedores Brandsplace en función de su potencial de ventas y barreras operativas.

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Organizar sesiones de formación para agilizar el proceso de integración de nuestros vendedores a Marketplace.

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Dar soporte técnico a los vendedores.

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Detectar y solucionar incidencias técnicas.

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Mejorar procesos de onboarding

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Monitorizar los KPI’S de onbording del equipo.

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Reonboarding nueva plataforma.

👉 REQUISITOS:
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Estudios formativos de grado superior o universitarios.

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Experto en Excel.

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Se valorará experiencia como HELPDESK y/o conocimientos técnicos (API, FTP, XML, etc.)

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Buen nivel de interlocución y alta capacidad de análisis.

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Idiomas: Castellano, italiano e inglés, se valorará conocimientos avanzados de francés.

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Perfil polivalente, flexible con capacidad de adaptación (mentalidad “Start up”).

✅ BENEFICIOS:
• 👉Bonificación variable

• 👉Horario flexible con hasta 2 días de teletrabajo

• 👉Plataforma de aprendizaje de idiomas en línea

• 👉Frigoríficos conectados y servicio de comidas para empresas.

• 👉Jornada intensiva los viernes

• 👉Retribución Flexible

• 👉Seguro médico

⚙️PROCESO DE SELECCIÓN:
• 1️⃣ Entrevista HR

• 2️⃣ Entrevista Hiring Manager

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