Brand Specialist (Marketplaces)

About Darkroom

Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact.

At our core, Darkroom is a human services company powered by Shadow, a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology. This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey.

Our track record speaks for itself: billions in attributable revenue driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms. Every engagement feeds into our proprietary data infrastructure, enabling a continuous feedback loop that accelerates growth, improves margins, and compounds results across our client portfolio.

What began as a boutique design studio has evolved into one of the fastest-growing private companies in America (Inc. 5000) and among the most effective performance media agencies of the 2020s (Varos). Our founders were recognized by Forbes 30 Under 30 for advancing the intersection of technology, marketing, and advertising, cementing Darkroom’s role as a defining player in the future of media innovation.

About the Role

Darkroom's Amazon Brand Specialist will be responsible for executing and optimizing go-to-market strategies for our brand clients, implementing core growth initiatives, and managing day-to-day Amazon operations across Seller Central and Vendor Central. You will work cross-functionally with our growth and strategy teams.

This is a fully remote role supporting a team in the EST time zone (9 AM–5 PM EST).

What you'll do

• Catalog & Listing Management

• Coordinate with the Account Lead to ensure catalog quality control—confirming that product details, pricing, and content updates are accurate and consistent across Amazon.

• Maintain and update product catalogs via Seller Central and Vendor Central, ensuring data integrity across all SKUs.

• Update PDPs, upload creatives, and implement listing optimizations, including copy, imagery, and A+/EBC content.

• Conduct keyword research, competitor analysis, and manage parent/child variations to maximize discoverability.

• Perform A/B testing on listings (images, text) and implement improvements based on results.

• Check and resolve suppressed listings, stranded inventory, and compliance issues in Account Health.

• Set up and manage support cases for catalog or listing issues.

• Inventory & Promotion Management

• Create and maintain inventory and replenishment reports; forecast sales to align with stock levels.

• Manage FBA/FBM SKU setup and ensure smooth operational execution.

• Set up promotions, including brand-tailored promos, Subscribe & Save discounts, and coupons.

• Build and monitor attribution links to track campaign performance.

• Performance Insights & Competitive Intelligence

• Analyze category/item performance and deliver actionable insights to optimize sales and conversion rates.

• Conduct ongoing competition insights and market research to identify new opportunities.

• Monitor trends, consumer behavior, return trends, and category shifts to inform brand strategy.

• Collaboration & Execution

• Partner with internal teams to align marketing initiatives with brand goals.

• Support creative briefs for PDP images, A+, and storefront updates.

• Ensure promotional and seasonal strategies are implemented effectively.

You Should Apply If This Sounds Like You

• 2–3+ years in Amazon Brand Management with hands-on experience in Seller Central and Vendor Central.

• Strong knowledge of eCommerce metrics, catalog optimization, SEO, and A+/EBC content.

• Proven experience in inventory forecasting, replenishment planning, and promotional setup.

• Skilled in keyword research tools (Helium 10 a plus) and competitor analysis.

• Highly organized, detail-oriented, and proactive in solving operational and compliance issues.

• Entrepreneurial self-starter with the ability to work cross-functionally in a fast-paced environment.

• Bonus: Experience with Walmart.com or other eCommerce marketplaces, and agency-side client management.

What It's Like to Work at Darkroom

Darkroom is not a typical agency. We are looking for A players who want to build something great. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable.

We believe in autonomy with accountability, truth over comfort, and outcomes over optics.

• Unlimited PTO + Local holidays (Relevant to your hub): Rebooting is part of the work. Take the time you need to stay sharp.

• Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include the Brazil and Spain.

• Parental Leave: Flexible parental leave to support new parents during this important transition.

• Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.