Brand & Communications Manager

About Netcraft
Netcraft is a global leader in online brand protection and digital risk management, trusted by CISOs and security teams at many of the world’s most valuable companies, largest banks, government organizations, and emerging enterprises. Leveraging AI, machine learning, and automation to process more threat data than any other provider, Netcraft takes down nearly one-third of the world’s phishing sites and has blocked 225+ million malicious URLs to date. Backed by a deep network across the internet infrastructure ecosystem, Netcraft delivers unmatched visibility, speed, and accuracy at scale. Learn more at www.netcraft.com
.

Our purpose and passion are focused on just one thing: protecting the world from cybercrime.

That passion doesn’t stop at what we do – it shapes how we work, too. We’re proud of our talented team and the value each person brings. That’s why we’ve created a workplace where people feel supported and inspired. From great benefits and wellness programs to fun social events, we’ve got you covered.

The Role
This is a high-impact, hands-on role supporting the brand and communications function across social media, community growth, content amplification, and performance measurement.

You will help translate complex cybersecurity topics into clear, compelling narratives for CISOs, security leaders, financial institutions, and enterprise buyers. You will own day-to-day social execution, manage strategic online communities, support thought leadership distribution, and bring rigor to performance reporting, connecting online brand growth to business development.

Cybersecurity experience is strongly preferred. Comfort operating in a technical, high-performance environment is essential.

This is what you’ll be doing, day-to-day:

Own and execute Netcraft’s organic social media strategy, primarily on LinkedIn and other relevant platforms.

Translate blogs, threat research, reports, webinars, and announcements into high-performing social content aligned with Netcraft’s brand voice.

Identify and capitalize on timely cybersecurity news, industry developments, and threat trends.

Partner with subject matter experts and executives to amplify thought leadership and elevate Netcraft’s authority in cybersecurity.

Manage Netcraft’s presence across relevant cybersecurity and financial services communities, including Reddit, forums, and discussion boards.

Engage authentically in industry conversations, contributing insights that build credibility and trust without overt promotion.

Support Netcraft’s participation in key partner and industry communities (e.g., FS-ISAC and similar sector groups).

Coordinate with internal stakeholders to share timely insights and intelligence within trusted partner ecosystems.

Grow and nurture Netcraft’s audience of CISOs, security leaders, and digital risk professionals.

Support employee advocacy and executive amplification initiatives across social channels.

Identify opportunities for partnerships, collaborations, and community engagement across the cybersecurity ecosystem.

Support drafting and editing blogs, reports, webinar content, landing pages, and other communications assets.

Translate technical input from threat researchers into clear, audience-appropriate messaging.

Track and report on social, community, and brand performance metrics, and use data to refine messaging and distribution strategy.

What You’ll Need to Be Successful

3–5 years of experience in brand, communications, content marketing, or community management.

Experience in cybersecurity, enterprise SaaS, fintech, or a related technical industry strongly preferred.

Demonstrated success growing meaningful social presence and community engagement in a B2B environment.

Experience engaging in industry communities (e.g., ISACs, professional forums, or technical communities).

Strong writer and editor with the ability to distill complex technical topics into clear narratives.

Analytical mindset; comfortable working with performance data and deriving actionable insights.

Self-motivated, purpose-driven team player who thrives in a lean, high-performance environment.

Experience collaborating with technical stakeholders (e.g., researchers, product teams, engineers).

Nice to Have

Familiarity with digital risk protection, brand protection, phishing, fraud, or threat intelligence markets.

Experience supporting executive thought leadership.

Experience using tools such as HubSpot, Reddit, Asana, or social management platforms.

Media or analyst relations exposure.

Why This Role Matters
Brand is a strategic growth lever for Netcraft. This role will directly influence how we show up in the market – across public social channels, industry communities, and trusted partner networks – translating frontline threat intelligence and industry insights into valuable narratives that resonate with CISOs and enterprise buyers.

You will help elevate Netcraft’s authority in cybersecurity while building measurable engagement that supports pipeline and revenue growth.

The Reward Package
We like to look after our people well, so your compensation will include:

Highly attractive base salary and bonus scheme, based on performance against defined targets, reviewed annually

Equity scheme, so you can share in Netcraft’s long-term success (eligibility criteria apply)

Generous private health cover with 10+ plan choices

401(k) Safe Harbor Plan, with employer-matched contributions up to 4%

Flexible and hybrid working options

33 days’ vacation per year (including public holidays), rising to 37 days with length of service

Paid sick leave up to 12 weeks per year, plus separate paid compassionate leave if needed

Enhanced paid family leave entitlements, including up to 52 weeks maternity/adoption leave (paid on a sliding scale) and four weeks paternity leave

Two paid volunteering days per year

Two paid personal development days per year, plus access to Udemy and Coursera

Regular company social events throughout the year

Free drinks, snacks, and lunches provided in the office

Inclusive culture and environment where you’ll feel genuinely valued and supported

Diversity, Equity and Inclusion
This is very important to us and through our ally network we actively support under-represented groups. We seek to maintain a working environment that is free from bias, harassment, or discrimination, and we encourage candidates from any background to apply regardless of gender, gender identity, sexual orientation, race/ethnicity, ability/disability, age, religion, or any other characteristics.

We’re happy to make reasonable accommodations to our hiring process to ensure that all candidates can participate fully and comfortably.