Branch Sales Advisor

Who we are

We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.

We are the place for you, if

You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.

The Position

Are you interested in providing top-notch service to customers with speed, convenience and expertise thereby maintaining a friendly business relationship? we are currently seeking to employ candidates who have excellent communications skills, have strong interest in sales and leads generation to join our Branch Sales Team..

Requirements:
• Attend to all customers that come to the branch for enquires, loan processing or complaints.

• Process of all sales applications in line with policy expectations whilst ensuring speed and data accuracy

• Guide and provide adequate information to customers in a friendly manner regarding the loan product to enable them to make a well-informed decision.
• Owning and ensuring that the sales and processing targets are met or exceeded.
• Providing a high standard of client service by displaying friendly, responsive, courteous and effective communication to all customer enquiries, loan applications and complaints.
• Ensuring floor rules are adhered to. (Comportement, dress code, email and phone etiquette etc.)
• Ensuring professionalism and mutual respect amongst internal and external customers.
• Other duties as assigned by the branch team lead or head of branch

Benefits:
• A perfect place for people who enjoy prospecting and coming up with solutions to onboard and convert large-scale customer relationships
• A work environment that people who are a self-starters, take initiative, work collaboratively and can self-manage in ambiguity
• You will receive competitive compensation and work with amazing people.
• You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.