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Branch Operations Supervisor - KC Satrio

Amarbank

Jakarta permanent

Posted: July 29, 2025

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Job Description

This position is to ensures the operational transaction process of the Sub-Branch, as well as to ensure that tellers and Customer Services have carried out procedures and implemented service quality according to Bank standards.


Responsibilities::
• Manage cash needs for daily operations.
• Provide Override Authorization for transactions above Teller's & Sundries authority.
• Maintain and Warkat documents and other valuables in a safe place according to procedures.
• Ensure there are no defects and report to the Branch Operation Head.
• Conduct and monitor CIS (Cash in Safe) and CIT (Cash in Transit) IDR currency according to Branch limits.
• Ensure the teller's end-of-day balance is in accordance with applicable regulations.
• Ensure that tellers and Customer Services, & Sundries have carried out procedures and implemented service quality according to Bank standards.
• Willing to be placed in RDTX Square Satrio - South Jakarta


Requirements::
• Preferred education graduates of S1 from all majors.
• Minimum 1 year work experience in the position of Operation Supervisor in the Banking field.
• Monitoring & Controlling Teller, Customer Service, & Sundries work.
• Thorough and has a fast work rhythm.
• Have good communication skills and are able to operate computers at least Microsoft Office.
• Have good individual management and leadership skills, especially in delegating tasks, and providing coaching.

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