BP Energy Center Operations Associate

About us

The Alaska Community Foundation (the Foundation) is a nonprofit, public foundation with a mission of inspiring the spirit of giving and connecting people, organizations, and causes to strengthen Alaska’s communities now and forever. To learn more please visit our website: alaskacf.org.

POSITION SUMMARY

The BP Energy Center (BPEC) Operations Associate’s role is to facilitate the guest user experience and manage the basic daily operations of the center. To learn more about the Center, please visit our website: https://www.bpenergycenter.org/

Your Impact Guest Services

1.       Greet visitors and provide them with all the assistance needed while using the facility.

2.       Manage reservations and communications about using the facility.

3.       Provide a safe and secure environment for users.

4.       Check in/out users and confirm space is ready for user groups.

5.       Direct visitors to the correct rooms.

6.       Monitor the cleanliness of all shared spaces such as restrooms, coffee/tea stations, etc.

Operations     

1.   Schedule:     

Monday–Thursday: 11:30 AM – 8:30 PM

Friday: Flexible scheduling available (either 11:30 AM – 8:30 PM or 8:00 AM – 5:00 PM) due to early office closing time.

2.       Assist with onsite user support, including facility technical questions, room equipment set up, catering procedures, and liaising with contractors and facility managers.

3.       Assist with room cleaning and turnover in between reservations.

4.       Assist with answering phones, returning emails, and directing guests to their correct rooms.

5.       Assist with the reservation system, including scheduling and confirming bookings.

6.       Maintain regular communications with the BPEC Manager about facility needs.

What you bring

1.       Your appreciation for Alaska, its people, and their interests.

2.       Your excellent communication skills and enjoyment of interacting with others daily.

3.       Your ability to be flexible and adjust daily as priorities shift.

4.       Your good judgment and professionalism.

5.       Your strong problem-solving abilities.

6.       Your care for processes and detail.

7.       Your enjoyment of providing an enjoyable experience for BPEC users.

Position Qualifications

1.       Any combination of relevant experience totaling a minimum of two (2) years of customer service and customer-facing hospitality.

2.       Strong computer skills, including direct experience with a reservation system of any kind and Microsoft Office (Outlook, PowerPoint, Excel, Word, SharePoint, OneDrive, etc.).

Preferences

1.       Familiarity with the non-profit sector in Alaska.

2.       Event management experience.

What we Offer

The hourly pay range starts at $25 and is commensurate with experience and expertise. 

Application Process

If you are comfortable with the salary range, meet the position qualifications, and are ready to bring your knowledge, skills, and abilities to our team, please apply for the BPEC Operations Associate position. This position will remain open until filled.

Applications must be submitted at https://alaskacf.bamboohr.com/careers/30. Please send any questions to Christine Brown at [email protected].

The Alaska Community Foundation is an equal opportunity employer and welcomes a diverse pool of applicants.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required, sometimes for extended periods, to stand or sit. This role routinely uses standard office equipment such as computers, phones, multi-function machines, and filing cabinets. The employee is frequently required to climb stairs; use hands to type, finger, handle, or feel; reach with hands and arms; balance stoop, kneel, or crouch; and get in and out of vehicles. The employee must frequently lift and/or move small or large objects up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.