Body Shop/Collision Center Manager - McCarthy Chevrolet

McCarthy Chevrolet- Lee's Summit is seeking an experienced and motivated Body Shop Manager to oversee the daily operations of our collision center. This role is responsible for managing staff, driving operational efficiency, ensuring high-quality repairs, and delivering an exceptional customer experience. The ideal candidate has strong leadership skills, a solid understanding of body shop operations, and the ability to balance production, profitability, and customer satisfaction.

Key Responsibilities

Oversee all day-to-day body shop operations, including workflow, scheduling, and production

Lead, coach, and develop body shop staff (estimators, technicians, painters, and support team)

Ensure repairs are completed accurately, on time, and in compliance with manufacturer and insurance standards

Review estimates, supplements, and repair plans for accuracy and profitability

Manage relationships with insurance partners and handle escalated claims or customer concerns

Monitor repair processes, cycle time, labor efficiency, CSI, and gross profit

Maintain a safe, clean, and organized shop environment in compliance with OSHA and dealership policies

Control costs related to labor, parts, sublet work, and materials

Collaborate with dealership leadership and other departments to support overall fixed operations goals

Ensure proper documentation, repair quality control, and final vehicle inspections

Qualifications & Experience

3 - 5+ years of experience in collision repair or body shop management

Strong knowledge of estimating systems (CCC, Mitchell, Audatex, or similar)

Proven leadership and team management experience

Understanding of insurance processes and DRP relationships

Ability to manage multiple priorities in a fast-paced environment

Strong communication, organizational, and problem-solving skills

Valid driver’s license and clean driving record

McCarthy Employment Perks

Closed on Sundays!

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts on Vehicles, Service & Parts

Employee Assistance Program

Referral Bonuses

Paid Training

Community and Charity Involvement

Apply NOW to be considered for an interview!