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Bioinformatics Support Scientist

Watchmakergenomics

Boulder, CO (Boulder, Colorado) permanent

Posted: April 17, 2026

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Quick Summary

A Bioinformatics Support Scientist will play a crucial role in supporting customers through data analysis and collaboration with scientists, utilizing strong NGS bioinformatics skills and written and verbal communication skills to summarize complex concepts to diverse audiences.

Job Description

Position: Bioinformatics Support Scientist

Position Type: Full-Time Employee

Department: Scientific Support

Location: Boulder CO, onsite

Experience: MS degree and 5+ years experience

Position Summary

We are seeking an experienced and technically strong Bioinformatics Support Scientist. This role requires strong NGS bioinformatics skills together with written and verbal communication skills, including the ability to summarize and communicate complex concepts to diverse audiences. They will play a crucial role in supporting customers through data analysis and collaboration with scientists across various disciplines. They will also require a solid working knowledge of molecular biology and NGS library preparation.

Key Responsibilities

• Provide technical guidance and support for bioinformatics software, databases, and tools to our customers

• Perform bioinformatics analyses on high-throughput sequencing data, gene expression data, and other biological datasets to support customers and support & applications projects.

• Develop expert-level knowledge of Watchmaker’s NGS product portfolio and applications

• Maintain thorough customer-facing documentation and knowledgebase of analysis workflows, methodologies and key parameters used to best analyze data generated with Watchmaker products

• Collaborate with customers and internal teams in the design and analysis of scientific projects to support applications and troubleshooting of Watchmaker products

• Document customer analysis issues, investigate underlying causes, and define solutions to rapidly resolve problems

• Provide customer feedback to facilitate continuous improvement and development of bioinformatics tools and pipelines.

• Conduct training sessions for the Watchmaker support team on bioinformatics tools and best practices.

Skills and Requirements

The following skills and experience are requirements for the position:

• Customer-facing NGS troubleshooting and analysis

• Proficiency with wide variety of standard bioinformatics tools (e.g. bwa, picard, fgbio, STAR, samtools, bedtools, deseq2, nf-core, Nextflow)

• Experience with python or R (python preferred)

• Familiar with database strategies, architecture, and usage

• Proficient Linux and Bash skills

• Familiar with AWS tools and infrastructure (e.g. EC2, S3, IAM, ECS, Lambda, and Batch)

• Experience leveraging AI tools

Education and Experience

• MS in computer science, information systems, or related degree

• 5+ years experience in NGS, bioinformatics and customer-facing activities

Compensation

The base compensation for the Bioinformatics Support Scientist role starts at $100,000 - $130,000 + bonus + equity; actual pay will be adjusted based on skills and experience. Employees are eligible for Flexible Time Off, Holidays, employer covers 75% of base medical plan with buy-up options, EAP (employee assistance program), employer paid dental, employer paid vision, employer paid $25,000 life/AD&D policy (with buy-up options), paid parental leave, and a 401(k) retirement plan.

Application Requirements

To apply for the position, please submit the following in a PDF format on watchmakergenomics.com:

• Letter of motivation (upload where it says cover letter)

• Resume or Curriculum vitae, highlighting relevant qualifications and experience

Applications without a Letter of Motivation will not be considered.

Applications will be accepted on a rolling basis and the position will remain open until filled; however, early submission is encouraged as review will begin immediately.

If selected to participate in the interview process, the names and contact information of three professional references who are able to assess your suitability for the position in terms of the specified requirements will be requested.

*** NO RECRUITMENT AGENCIES PLEASE

We are only accepting direct applications for this position. We are not working with external recruiters or agencies at this time. Unsolicited resumes or candidate submissions from third-party recruiters will not be considered and will be deemed the property of Watchmaker Genomics.

*** WE ARE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Watchmaker Genomics is committed to being an equal opportunity employer and creating a culturally diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics as protected by applicable law.

All applicants will be asked if currently eligible to work in the United States of America; and if now or in the future will require visa sponsorship to continue working in the United States.

This position may be subject to pre-employment checks, including driving history check, drug screening and a background check for any convictions directly related to its duties and responsibilities. All pre-employment checks will comply with all applicable federal, state, and local laws.

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