Bingo Floor Associate

Job Announcement

Bingo Floor Associate

(1 FT) Hourly-$11.22+tips

Bingo – Salamanca

Deadline: Open Until Filled

JOB FUNCTION: 

Incumbent is responsible for the sales of all bingo paper, instants and electronic bingo devices on the bingo floor and at the register. Responsible for large sums of money daily. Provides excellent customer service to guests. Must follow the rules and regulations as set forth by the regulatory bodies. All duties are to be performed within the guidelines of Seneca Gaming and Entertainment’s policies and procedures, NIGC Minimum Internal Control Standards, and SGA Tribal Internal Control Standards.

GENERAL RESPONSIBILITIES: 

Greet customers and make them feel welcome. Present themselves with the utmost professionalism.

            Practice “positive” customer service.

     2. Sell products to customers as they require them at the cashier stations and on the floor.

     3. Answer any questions customers make have and direct them to the proper areas.

     4. Keep current on the complete schedule of operating hours, and any upcoming special games; including

            pricing booklets, specials, and prize structure.

     5. Obtain products to be sold from inventory.

     6. Verify winner(s) by calling back proper numbers to Caller.

     7. Obtain and recount the start up bank from the Cash Room.

     8. Count products and money for periodic drops to the cash room.

     9. Return unsold products to the inventory are as required.

    10. At the end of each shift, count final drop and return start up bank to the Cash Room.

    11. Responsible for large amounts of money on a daily basis.

    12. Assist with the cleaning of tables and preparing the Bingo hall for the next session.

    13. Complete all necessary paperwork for over/short procedures.

    14. Performs other duties as assigned.

QUALIFICATIONS:

Must be a minimum of 18 years of age or older upon employment. High school diploma or equivalent required. Previous customer service experience preferred. Must possess excellent math skills. A positive personality and ability to adapt to a fast-paced environment a plus! Experience with computers necessary.