Billing Representative

More Than Just Care, It’s Community  

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You  

• Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 

• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  

• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. 

• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  

A Day in the Life 

• Responsible for "data accuracy and input" on the appropriate computer billing system.

• Responsible for inputting new and updating old information on the computer billing system.

• Handles questions from patients or interested persons concerning insurance, credit, or other problems relating to the agency.

• Reviews and mails monthly statements on private pay, commercial, compensation and problem Blue Cross and Champus accounts. Files electronic claims when available. Follows-up litigation cases.

• Utilizes current billing system to scan all necessary patient documents into the electronic medical record.

• Follows up with Physicians and referral sources for documentation/authorization needed to bill for services.

• Reviews Munson Home Medical Equipment accounts receivable statements, post comments, bills insurance, receives payment, coordinates refund, sends statements and makes collection calls. Refers uncollectibles to collection agency.

What’s Required  

• High school graduate, Associate’s degree in business preferred, with further education in word processing, spread sheets and database management required.

• Three years experience in a hospital or related prior employment required.

• Proven above average math, analytical, interpersonal and communication skills required; medical terminology preferred.

Are you Munson Material? Apply today! 

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.