Billing Reimbursement Clerk

EOE Statement

At HOPE, our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve.  We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental stability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.

Overview

HOPE Community Services, Inc. is a leading outpatient treatment provider in south Oklahoma City. We provide compassionate trauma-informed care to individuals whose lives have been impacted by mental health and substance use disorders. We do this by providing compassionate and evidence-based treatment, aimed at improving the quality of life for those we serve.

We are seeking a detail-oriented Billing/Reimbursement Clerk to support our billing operations, including routine billing, payment posting, and problem resolution for various payers. This position ensures accuracy and compliance with billing processes and provides excellent communication with staff, payers, and clients.

About the Position

As a Billing/Reimbursement Clerk, you will handle a variety of billing duties, verify insurance claims, assist with data entry, and resolve billing issues. This role also includes interacting with staff, clients, payers, and agencies to answer questions, obtain information, and resolve issues. Additionally, you will coordinate and collect necessary information from staff or payers to support claim adjudication. The position provides backup support for the billing and front desks, collaborates with clinical staff, and adheres to agency policies and standards.

About the Program

The Billing Department ensures accurate billing, payment posting, and compliance with agency and payer guidelines to support client care.

Requirements

High school diploma or GED with one year experience processing and submitting medical claims or equivalent combination of education and experience.

First Aid and CPR certification may be required.

Proficiency in operating data entry workstations, multi-line phone systems, and other office equipment.

Skills

Strong organizational and problem-solving skills with attention to detail.

Ability to relate to individuals with mental health needs in a supportive and professional manner.

Effective written and verbal communication skills.

Familiarity with Medicaid, Medicare, and private insurance billing processes is a plus.

We Offer

Competitive Compensation

Full Benefits including 100% paid health and dental!

Life Insurance

Over 2 weeks PTO first year plus;

1 Friday off per month (Wellness Day)

11 Paid Holidays per year

Bereavement Leave - 5 days per year

8 hours of Volunteer Pay

Retirement contributions of 10% with no match required

Paid Professional Development Time

And More!