Billing Operations Support

Distro

Guatemala City Remote permanent

Posted: March 27, 2026

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Quick Summary

Supports billing operations, including vendor contact, invoice registration, and payment extension requests.

Required Skills

Phone-based Experience Customer Service Written Communication Multi-System Navigation Documentation Basic Computer Skills

Job Description

In this role, the candidate will contact utility vendors on behalf of clients to register accounts online, request missing invoices, and negotiate payment extensions.

Responsibilities:

• Contact utility vendors to obtain missing invoices.

• Navigate utility vendors’ websites to enroll accounts.

• Negotiate payment extensions with utility vendors.

• Enter invoices into the system.

• Perform other clerical tasks to support timely payment of clients’ invoices.

Skills:

• Preferred experience in phone-based customer support.

• Strong customer service and written communication skills.

• Ability to navigate multiple computer systems, programs, and windows.

• Ability to document call notes and customer interactions simultaneously.

• Basic computer navigation skills.

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