Billing Coordinator

Position Summary

We are seeking a Billing Coordinator with a strong focus on Accounts Receivable to support our revenue cycle operations. This role is responsible for claim follow-up, payment posting, and resolving outstanding balances to ensure timely and accurate reimbursement. The ideal candidate is persistent, detail-oriented, and knows how to navigate payer issues without letting claims sit untouched.

Key Responsibilities

Perform timely follow-up on outstanding insurance claims and unpaid accounts

Investigate and resolve claim denials, rejections, and underpayments

Post insurance and patient payments accurately and reconcile discrepancies

Identify trends in denials or payment issues and escalate as needed

Work aging reports and prioritize accounts based on timely filing and payer guidelines

Communicate with insurance companies to obtain claim status, reprocess claims, or correct errors

Submit corrected claims, appeals, and supporting documentation as needed

Collaborate with coding and front-end teams to resolve billing issues at the source

Maintain accurate account documentation and follow-up notes in the system

Qualifications

Strong understanding of insurance guidelines, including Medicare, Medicaid, and commercial payers

Experience working denials, appeals, and payer correspondence

Familiarity with EHR/PM systems and clearinghouses

High attention to detail with strong problem-solving skills

Ability to manage a high-volume workload and meet productivity goals

Must have a minimum of High School diploma or equivalent 

Preferred Skills

Experience in a specialty practice (e.g., neurosurgery, orthopedics, or similar)

Knowledge of denial trends and root cause analysis

Strong organizational skills and ability to prioritize effectively

Confident communication skills when working with payers and internal teams

Work Environment

Full-time position

In-office, Remote or Hybrid

We are an equal opportunity employer and value diversity at all levels of the organization.