Billing and Collections Assistant

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.

***This role is open to candidates currently residing in Poland***

Reporting to the Manager, Billing and Collections, the Billing and Collections Assistant is responsible for issuing client invoices and their subsequent settlement for all Syndigo European companies (except 1WS GmbH). Syndigo Europe Companies are: Syndigo UK, Syndigo Europe SaaS, Syndigo Polska, Syndigo Germany, and Swogo UK.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

• Check all Closed Won Opportunities in Salesforce – Check Contract/Order to associated data entered by Sales Team for the closed opportunities.

• Check NetSuite to be billed report to issue invoices in line with previously created Sales Orders.

• Check OpenAir system for services to be billed for European subsidiaries and issue invoices on monthly basis

• Work with Sales team to correct data errors in Salesforce where applicable

• Create Sales Order and Invoices for all correct/complete Closed Won opportunities.

• Distribute all invoices to clients via Netsuite and/or agreed method where different in contract.

• Complete credit note corrections where required on invoicing errors in line with required approvals.

• Create and post Intercompany invoices for European entities.

• Respond to all Sales Team and Client Queries sent to the Syndigo-Europe email address within 2 working days.

• Work with US Billing Team to ensure Europe Monthly Billing is completed accurately and on time.

• Reviews European A/R ledgers and assist with the debt collection procedures.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• 1+ years of experience in a similar role.

• University degree preferably in Accounting, Finance or Economics.

• Excellent English & Polish verbal and written communication skills.

• Experience in Billing and Collection in an international environment.

• Knowledge of MS Office skills, especially Excel to Intermediate or Advanced level. Knowledge of NetSuite or other ERP systems is an advantage.

• Experience with NetSuite accounting software is a plus.

• Methodical and logical approach to tasks to manage workloads and prioritize actions to have highest impact on Bad Debt and Cash Collection KPI’s.

• Ability to function well in a high-paced and at times stressful environment.

• Ability to organize and prioritize your own time and workload to meet deadlines while working with remote colleagues and line managers.

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!

All are welcome here and we invite you to join our team if you are ready to help us continue that growth!

GDPR/CCPA

Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.

Syndigo Job Applicant Privacy Notice

At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.