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Billing Agent

Expeditors

Richmond, BC, Canada permanent

Posted: March 24, 2026

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Quick Summary

We're not in the shipping business; we're in the information business

Job Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Part of a solid team driving the billing/invoicing duties for various services that Expeditors offers.  The billing role also involves some accounting aspects, including payable verification, GL allocation, invoice dissemination.

Finance & Operations:

• Complete the day to day billing operations, working closely with the Operational teams to review processes, implement best practices and improve productivity.
• Cover receptionist front desks as required.

People:

• Meet company standards of 52 hours training per year.
• Review department goals and personal plans periodically to ensure compliance.
• Assist new hires with mandatory training.
• Support the Accounting department.
• Support the branch operational departments in Accounting functions.
• Provide 100% Customer Service with Customers and Service Providers at all times.

Compliance:

• Review, follow and abide by the company internal controls, specifically the Financial Process Control Documentation.
• Promote compliance in diligently following all company policies and regulations and in being a role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
• Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.

Systems:

• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Set the tone of this environment within your department.
• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Set the tone of this environment within your department.

Culture:

Proactively promote the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Skills:

• Proficient in MS Office, including Excel Formulas and Pivot Tables
• Strong organizational and analytical skills with an attention to the details.
• Fluent in English
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to financial persons as well as non-financial persons at all levels from Operations to Senior Management to obtain positive results.
• Proven leadership attitude and skills
• Ability to drive through change

Behaviour:

• Emotional resilience
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Role model of integrity and pride for all employees
• Proven leadership attitude and background
• Professional appearance and attitude
• Reliable and accurate
• Being supportive of change
• Taking initiative and working in autonomy
• Being an advocate of Expeditors culture at all times
• Being approachable and proactive

Education and Experience:

2 + years of accounting and or billing specific qualification

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Salary range: $40,000-$45,000 CAD

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