Bilingual Process Management Data Analysis Engineer

Position Summary

The Process Management Data Analysis Engineer is responsible for leading enterprise-wide process standardization, data analytics, and digital transformation initiatives across business operations. This role designs and governs operational frameworks, enhances system integration, and leverages data and automation technologies to improve efficiency, scalability, and compliance.

Serving as a key liaison between business and technical teams, this position ensures alignment between operational processes and system capabilities, enabling end-to-end operational excellence through structured process management and data-driven decision-making.

Key Responsibilities

1. Enterprise Process Management & Governance

Design, standardize, and continuously improve company-wide operational processes to ensure consistency, efficiency, and scalability

Identify process inefficiencies and implement improvement initiatives to enhance productivity and reduce operational risk

 2. Systems & Integration (SAP / EDI / TMS / OMS)

Manage and optimize business processes within SAP, ensuring alignment between system functionality and operational requirements

Oversee EDI transaction processes (e.g., 850, 940, 945, 204, 214, 210), ensuring data accuracy, compliance, and issue resolution

Collaborate on transportation system enhancements (e.g., Blue Yonder) to improve planning and execution efficiency

Support system integration across OMS, ERP, and external platforms to ensure seamless data flow and process automation

Setup the EDI connection between internal ERP system and customer’s system

 3. Automation & Digital Transformation

Lead and support automation initiatives using AI and RPA technologies to reduce manual effort and improve operational accuracy

Partner with IT and technical teams to design scalable automation solutions and enhance system capabilities

Contribute to the development of AI-driven knowledge bases and digital tools to improve organizational efficiency

Identify and drive continuous digital transformation opportunities across business operations

 4. Exception Management & Continuous Improvement

Establish and maintain structured frameworks for exception tracking, escalation, and resolution

Monitor system and operational exceptions and perform root cause analysis to implement corrective and preventive actions

Enhance process reliability and compliance through standardized issue management practices

Qualifications

Bachelor’s degree in supply chain, Information Systems, Data Analytics, or a related field

Must be able to write and speak English & Mandarin 

1-3 years of experience in process management, data analysis, or supply chain operations 

Strong experience with SAP, EDI, and TMS/OMS platforms

Proficiency in data analysis and visualization tools (e.g., Excel, Power BI)

Experience with automation tools (RPA, AI-based solutions) preferred

Strong analytical, problem-solving, and communication skills

Preferred Qualifications

Experience in consumer electronics, retail, or high-volume distribution environments

Understanding of end-to-end operational processes and system integration

Experience supporting cross-functional process improvement or transformation initiatives

Core Competencies

Process Governance & Standardization

Data-Driven Decision Making

Digital Transformation & Automation

Cross-functional Collaboration

Continuous Improvement Mindset

Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.