Bilingual Patient Coordinator

Outsourcing Advantage is actively seeking a Patient Coordinator to join our growing team. If you have experience in home care coordination, healthcare scheduling, case management support, or patient services, this is your opportunity to grow with a mission-driven organization.

We are looking for a highly organized, detail-oriented, and compassionate professional who thrives in a fast-paced environment and is passionate about delivering exceptional patient care

Key responsibilities include:

• Coordinate and manage home care cases and caregiver scheduling
• Serve as the primary point of contact for patients, families, and caregivers
• Handle high-volume calls, follow-ups, and patient inquiries
• Ensure accurate documentation and compliance in HHA Exchange
• Collaborate with nurses, case managers, and clinical teams to support Patients needs
• Monitor attendance, coverage, and missed visits
• Maintain daily, weekly, and real-time updates on case status
• Provide excellent customer service in a fast-paced healthcare environment
• Any other duties assigned by the manager.

Requirements:
• 1+ year experience in home care, healthcare coordination, patient services, or medical office setting preferred
• Strong knowledge of home care, scheduling, or case coordination
• Experience with HHA Exchange, EVV systems, or healthcare EMR platforms is a must
• Excellent communication, multitasking, and problem-solving skills
• Ability to manage high-volume workload and prioritize effectively
• Bilingual (Spanish/English) strongly preferred

Benefits:
• Opportunity to work on diverse and exciting projects.
• Supportive and collaborative work environment.
• Weekly payments.
• Weekly Incentives based on performance
• Weekends off.
• Hiring Bonus
• Growth Opportunities
• Referral Bonus
• National holidays pay double the hourly rate
• US Holidays Off when applicable
• Best work environment in Santiago
• Morning shift available.
• Back-office position