Bilingual Patient Coordinator (Gastroenterology Clinic)

We are a staffing agency recruiting on behalf of a growing gastroenterology clinic seeking a Bilingual Patient Coordinator to support patient scheduling and care coordination. This role is ideal for someone who is highly organized, detail-oriented, and comfortable communicating with both patients and medical providers.

As the clinic continues to expand, this position offers strong opportunities for long-term growth and increased responsibility.

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Key Responsibilities:

• Answer incoming patient calls and provide professional support

• Schedule patient appointments and manage booking calendars

• Coordinate procedures and surgeries with external practices

• Ensure all required medical clearances are obtained prior to scheduling

• Communicate with patients and partner clinics to coordinate care

• Maintain accurate patient records and documentation

• Follow established processes to ensure compliance and accuracy

• Support overall administrative operations of the clinic

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Required Qualifications:

• Fluency in both Spanish and English (spoken and written)

• Previous experience working in a U.S. medical or healthcare setting

• Strong communication and interpersonal skills

• High attention to detail, especially when handling patient scheduling and documentation

• Ability to follow structured processes and protocols

• Comfortable speaking with patients and coordinating with other medical practices

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Preferred Qualifications:

• Experience in patient coordination, scheduling, or front desk roles

• Familiarity with medical clearance processes

• Knowledge of HIPAA compliance (certification is a plus; can be provided if needed)

• Prior remote work experience

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What We're Looking For:

• A dependable and organized professional

• Someone who communicates clearly and confidently with patients and providers

• A detail-oriented individual who follows processes carefully

• A candidate interested in growing with a fast-expanding clinic

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