Bilingual - Onsite Service Manager

Confidential

Jamaica Plain, Massachusetts permanent

Posted: March 23, 2026

Required Skills

Job Description

ROLE AND RESPONSIBILITIES

Lead a team of Service Coordinators to meet or exceed productivity and performance goals established by the executive team.

Lead, mentor and develop Service Coordinators

Promote new and existing business development through prospecting and account management.

Review performance of designated Service Coordinators

Balance workload among Service Coordinators to maximize performance and growth

Identify talent via job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events

Maintain contact with major clients and prospects to maximize sales and client satisfaction.

Controls expenses to meet budget guidelines.

Ensure job orders are processed and filled with quality candidates

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Preferably: Bachelor’s Degree in Business Administration, Marketing, or related field and at least 3 years of successful staffing industry experience.

Ability to speak multiple languages is highly desirable (bilingual).

Required: 3 years of successful leadership talents include mentoring, delegating, and motivating teams.

PREFERRED SKILLS

Ability to create and implement sourcing strategies for recruitment for a variety of roles.

Ability to inspire, coach and develop others through a shared vision and purpose.

Ability to select high quality/caliber talent.

Proven leadership and team development (lead self, lead others, lead forward.)

Ability to engage and lead team meetings.

Proven leadership and team development (lead self, lead others, lead forward)

Understand Financial reporting/statements

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

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