Bilingual Office Specialist - 1 - Justice Court

Marion County requires on-site work. Remote work is not available.

New employees typically start at Step 1 of the pay scale: $18.94 per hour.

GENERAL STATEMENT OF DUTIES
Perform a variety of routine office support work and clerical tasks according to prescribed procedures, rules, and methods that can be readily learned on the job; efficiently use general office machines, equipment, forms, and documents to complete tasks and work assignments of a basic nature.

SUPERVISION RECEIVED
Work under the direct supervision of a clerical, administrative or professional employee who assigns work, sets goals, and reviews work for accuracy and completeness.

SUPERVISION EXERCISED
Supervision of other employees is not a responsibility of positions in this classification.

Typical Duties - Duties include, but are not limited to the following

This position provides services to monolingual Spanish-speaking clients; therefore, fluent bilingual Spanish/English skills are required. The primary focus of this position is customer service.

Provide customer assistance to the public, in-person, and by telephone; receive and respond to general questions by providing information regarding violation plea options, citation, and collection processes, including payment options and obtaining license clearances.
Receive and transfer business calls on a multiple-line system; transfers, takes messages or refers calls to proper source.
Perform basic math calculations; post records according to instructions; accept, receipt and record payments; balance and total numerical data in simple accounts; compile and maintain data for recordkeeping purposes.
Operate standard office equipment (copier, fax, computer) with minimal instruction; copies documents; performs simple maintenance on office machinery as required.
File to existing filing systems; distribute and process mail, correspondence and materials; maintain adequate office supplies, reordering when necessary.
Access computer for information; update and retrieve information; and may complete less-complex data entry assignments.
Type routine material; complete forms and form letters.
Provide coverage for the front office, as needed.
Act as witness to wedding ceremonies.
Perform other duties as assigned by your supervisor.

Requirements for the Position

EXPERIENCE AND TRAINING

High school diploma or equivalent; OR
Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.
PREFERENCES
Experience in an office environment or supplemental coursework related to general office skills.

SPECIAL REQUIREMENTS

This position provides services to monolingual Spanish-speaking clients; therefore, fluent bilingual Spanish/English skills are required. An additional 5% will be added to the hourly wage as compensation for this skill. Finalist will be required to pass a verbal Standardized Spanish/English Fluency Assessment as part of the hiring process.
The finalist for this position will be required to pass a criminal history background check, including finger printing; however, conviction of a crime may not necessarily disqualify an individual for this position.
This position requires possession of or obtain within six (6) months of hire, Law Enforcement Data System (LEDS) certification.
This assignment is represented by a union.
This is a full-time position, which is eligible for overtime.
Typical schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m., with flexibility depending upon the needs of the department.

KNOWLEDGE, SKILLS, AND ABILITIES
Basic knowledge of general office practices and procedures; English composition, spelling and grammar; and modern office equipment, including computers, and their intended use.

Skill and ability to type at an acceptable rate of speed; file; and perform math calculations; understand and follow written and oral communications, carry out work assignments under supervision and with general instructions; meet and assist clients, staff and the general public in a courteous manner; and understand, convey and apply readily recognizable standards and procedures.

PUBLIC SERVICE LOAN FORGIVENESS
Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program, full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Student Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your student loan eligibility should be directed to your loan servicer or the US Department of Education.

VISA SPONSORSHIP
Marion County does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. Marion County is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.

VETERANS’ PREFERENCE
Applicants are eligible to use Veterans’ Preference when applying with Marion County in accordance with ORS 408.225, 408.230, and 408.235 and OAR 105-040-0010 and 105-040-0015. Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.

DOCUMENTS REQUIRED FOR VETERANS’ PREFERENCE

One of the following:
MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.
In addition to one of the above documents, Disabled Veterans must also submit one of the following:
A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/

Marion County is an Equal Opportunity, Affirmative Action, Veteran and Disability employer committed to increasing the diversity of its workforce.

Applicants with a disability may request reasonable accommodation, through Human Resources, in any step of the process to assist them in demonstrating their qualifications to perform the duties of the position for which they are applying. Please e-mail Human Resources if you wish to request an accommodation.