Bilingual Case Manager - Personal Injury Experience (Remote)

Distro

Bogotá Remote permanent

Posted: February 24, 2026

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Quick Summary

Bilingual Case Manager with experience in personal injury law, responsible for providing excellent client service and coordinating with medical professionals to resolve cases. The ideal candidate should have a strong understanding of the Spanish-speaking market and be fluent in both languages.

Required Skills

Bilingual Customer Service Communication Case Management Medical Records Management HIPAA Compliance POS Systems

Job Description

Estamos buscando un Case Manager Bilingüe con experiencia en pre‑litigio de lesiones personales para apoyar a nuestros abogados y brindar una excelente experiencia al cliente desde el inicio hasta la resolución del caso.
Responsabilidades
Comunicarse regularmente con los clientes para proporcionar actualizaciones del caso y responder preguntas. Coordinar con los abogados para asegurar que los clientes reciban la atención médica adecuada. Abrir y gestionar reclamos ante compañías de seguros; responder a consultas y solicitudes. Solicitar, organizar y dar seguimiento a registros médicos y facturas junto con el equipo administrativo. Mantener expedientes de casos actualizados y precisos utilizando software de gestión de casos. Colaborar estrechamente con los equipos internos para asegurar el progreso eficiente de cada caso.

#SolvoGlobal
#LI-PROMOTED
#LI-Remote

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