Bilingual Case Manager-El Paso (In Person Must Reside in El Paso TX Area)

Bilingual Juvenile Case Manager - Must reside in El Paso, TX Area

Job Description

SafePlace is looking for a Bilingual Case Manager in El Paso, TX to join our busy and growing team! The Case Manager is responsible for providing case management services to individuals that are under the jurisdiction of the Juvenile Court and Juvenile Services. A Case Manager also assists juveniles and their families in development of behavior modification case planning and in the identification of approved rehabilitative services within the community and outside of the community when necessary.

Duties/Responsibilities:

Case Management—coordinate with schools; participate in Admission, Review and Dismissal Committee (ARD);  teacher consultation; community linkages with support agencies, service providers, and health services; rehab services with a focus on symptom management and community living skills; skill-building services include conflict resolution, anger and stress management, parenting skill development, substance abuse intervention and communication; provide independent living skills, linkages or resources for vocational skills development; 

Therapeutic Services—refer and coordinate services to address mental/behavioral health and substance use including trauma-informed care to include the involvement of extended family, school, peers, health services, community groups, and/or other involved agencies to effectively address the needs of the family. 

Psychiatric Services—refer and coordinate psychiatric services to licensed psychiatrists in the state of Texas who will objectively assess and identify the presence of mental health disorders.

Crisis Management—must be accessible on an as-needed basis to address crisis calls 24/7 that may rise and provide de-escalation strategies to alleviate stressors until appropriate therapeutic interventions can be accessed/provided; address and refer family for services to address mental/behavioral health issues; provide support and continued linkage to necessary services in the community. 

Prepares reports on service provider and program activities.

Enters contact, case information and narratives into the management system within required agency timeframes. 

Consolidates data to develop management reports identifying trends related to the assigned caseload

Completes incident reports and provides information to the agency and other appropriate staff/entities according to established policies and procedures.

Reviews cases to identify inefficiencies or lapse in services and collects data to report needed improvements in areas of service.

Other duties as assigned.

Essential Qualifications

Bachelor’s degree in social work, sociology, psychology, criminal justice, theology, counseling, education, or nursing

At least two (2) years of work experience in the field of juvenile justice, case management, juvenile supervision or probation, counseling, behavioral science, or in a related field preferred.

Knowledge of community resources; case management principles, objectives, standards, and methods; and program policies and procedures.

Skill in developing, implementing, and monitoring service and treatment plans.

Ability to assess clients’ needs, to coordinate clients’ services, to monitor program effectiveness, to communicate effectively, and to supervise the work of others.

Bilingual in English/Spanish 

Must pass background check 

Must have a valid Texas driver’s License with a clear record.

Must have daily use of a vehicle without prior notice and valid car insurance/registration

Must be available and willing to travel to various locations and with such frequency as the business need dictates.

Job Type: Regular, Part Time/Full Time