Bilingual Account Manager - Rouyn Noranda

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.

• To sell the company and its services  to new and existing clients, while meeting the customers needs, through personalized service by performing the following duties. 
• Travel throughout assigned territory to call on  existing and prospective customers to solicit business, explain the services of the company to the client using consultative selling techniques - 60% 
• Telemarket existing and prospective customers to  solicit business - 10%
•   Follow up with all customers regarding rate requests,  increases, claims, service failures, concerns - 20%
•   Prepare reports of business transactions for corporate  internal use ie. new business, lost business, competition, accounts at risk, accounts lost, questionnaires, sales leads, etc. - 10%
•   Recommend ways to improve service to customers,  including the use of the website and relative efficiency tools, quality of bills of lading, packaging and reduce claims
•   Recommend ways to improve efficiency and effectiveness  of the sales process
•   Other duties may be assigned 

• Must be computer literate
• Good communication skills including proficiency  at listening, selling (persuasion), problem solving, consultative selling techniques, etc.
• Strong negotiation skills 
•   Competent math skills i.e. cubing, calculation of  rates, etc.
• Proficient with geography
• Must be flexible as job requires being able to deal  effectively with changing circumstances, customer demands, last minute requests, deadlines and daily stress
• Organizational and time management skills
• Sales experience is an asset as is industry knowledge 

What do we offer you? 

• Competitive wages
• Comprehensive Benefits Program
• Profit-Sharing Opportunities
• Rewarding Careers
• Opportunities for Growth and Advancement