Benefits & Leave Management Administrator

The Benefits & Leave Management Administrator is responsible for the day-to-day administration and coordination of employee benefits and leave of absence programs. This role serves as a key operational support to the Benefits Manager by ensuring accurate processing of benefits transactions and administering leave programs in compliance with company policies and applicable laws. The Administrator acts as a primary point of contact for employees regarding routine benefits and leave inquiries and supports documentation, reporting, and vendor coordination.

DUTIES AND RESPONSIBILITIES:

• Administers daily benefits processing, including new enrollments, status changes, and terminations in HRIS and vendor systems.

• Supports administration of employee benefit programs including medical, dental, vision, life insurance, disability, HSA/FSA, COBRA, and 401(k).

• Coordinates and administers employee leave of absence programs, including FMLA, workers’ compensation, ADA accommodations, and other applicable leaves.

• Tracks leave cases, maintains accurate records, and ensures timely communication with employees, managers, and third-party administrators.

• Assists in ensuring compliance with federal, state, and local regulations related to benefits and leave administration.

• Responds to employee inquiries regarding benefits and leave policies, escalating complex issues to the Benefits Manager as needed.

• Prepares and processes required documentation, including enrollment forms, leave notices, certifications, and return-to-work documentation.

• Maintains and updates benefit and leave administration procedures and documentation.

• Assists with benefits orientation for new hires and open enrollment activities.

• Coordinates with benefits vendors and third-party administrators to resolve routine issues and ensure accurate data exchange.

• Audits benefits and leave data for accuracy and assists with reconciliation of billing and premium reports.

• Supports preparation of compliance filings and documentation (e.g., 1095-C forms, leave reporting).

• Generates standard reports related to benefits and leave activity for internal use.

• Maintains confidentiality of employee records and sensitive information.

• Performs other HR-related duties as assigned.

Requirements:
QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent work experience.

• 5+ years of experience in benefits administration, leave management, or HR operations preferred.

• Working knowledge of FMLA, ADA, COBRA, HIPAA, and other applicable laws and regulations.

• Strong organizational skills with attention to detail and accuracy.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Strong interpersonal and communication skills.

• Ability to handle sensitive and confidential information with discretion.

• Proficiency in Microsoft Office Suite and HRIS systems.

• Previous experience using ADP WorkforceNow and Total Absence Management preferred.

• Analytical and problem-solving skills.

COMPETENCIES:

• Attention to Detail – Ensures accuracy in data entry, documentation, and reporting.

• Customer Focus – Provides timely and professional support to employees.

• Ethics & Integrity – Maintains confidentiality and adheres to organizational values.

• Time Management – Effectively prioritizes tasks and meets deadlines.

• Problem Solving – Identifies issues and resolves routine concerns efficiently.

• Communication – Clearly conveys information verbally and in writing.

• Adaptability – Responds effectively to changing priorities and regulations.

• Teamwork – Collaborates with HR team members and external partners.

Benefits:
• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire