Behavioral Interventionist Case Coordinator
Confidential
Posted: February 4, 2026
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Required Skills
Job Description
CASE COORDINATOR
Job Category: Behavioral Interventionist (BI) Program
Job Status: Full-time
Reports to: BI Program Manager
Job Summary: The Case Coordinator provides supervision to frontline BI staff and case management to families served in the BI Program.
Responsibilities
Case Management
Family satisfaction: ensure families are given proper support, advocacy, resources, communication
Complete required assessments with families, adapting to the needs of the client and family
Attend court appointments + other professional family-based meetings
Matching BIs to homes, resolving issues, attend team meetings
Review Incident Reports, follow-up with family, if needed
Facilitate Referral Triage, Intake & Meet & Greets for each family
Submit approved Recommendation & Approval Letters for services
Create Behavioral Plan for each client
Provide updated communication during the Admissions & Hiring processes
Complete Quarterly Meetings & Bi-annual Assessments with each family
Write/submit renewals
Update SAM, electronic health record, & profiles
End of Month Reports
Case Closure & Aftercare Follow-up meetings,
assessments, and documentation
BI Quarterly Progress Report
Administrative Leadership & Supervision
Employee satisfaction, build a strong sense of team
Ensure BI staff are given proper support/advocacy
Conduct interviews & participate in the on-boarding process of BIs
Assist in BI monthly meetings
Help conduct client/staff matchings
Conduct supervisory evaluation of BIs, communicating concerns with Program Manager
Provide regular in-home observation shifts of BIs
Track missed shifts & check shift notes
Complete necessary corrective actions & terminations
Update/track employee timecards in the payroll system
Provide support to BIs during OHI Investigations
Build relationship with other partner agencies & community stakeholders
Maintain strong, open communication with BI Team
Maintain CPR/First Aid certification
Collaborate with branch offices for program fidelity
Attend required
trainings for professional development
Outcome Planning/PQI
Complete agency reports & statistics
Track & report program outcomes & QA
Maintain resource provider files compliance
Complete Critical Incident Reports with Program Manager
Complete Incident Report Reviews
Qualifications & Preferred Skills
MA/MS (or BA/BS +2 years working in non-profit social service agency) in social work, psychology, public administration, or related human services field
Previous experience working with at-risk populations
Familiarity with the child welfare system
Resourcefulness in setting priorities, proposing new ways of creating efficiencies, guiding investment in people & systems
Understanding of program development, implementation & evaluation
Organizational & planning skills
Commitment to principles of support & advocacy for foster & adoptive families
Strong verbal & written communication skills
Leadership, team management, interpersonal skills; quickly establish rapport & build trust
Advocate for positive outcomes within multidisciplinary, diverse & dynamic professional teams
Flexible, self-starter; multi-tasker, detail-oriented can meet deadlines
Model ethical/professional behavior
Experience working with marginalized communities with a nuanced understanding of systemic oppressions
Compensation & Benefits
Compensation commensurate with experience
Comprehensive benefits package including:
Highly-competitive health plan
Health Reimbursement Account with generous employer contribution
Life insurance & long-term disability provided at no cost to employee
Voluntary life & short-term disability options available
403(b) retirement plan with up to a 6% employer match
FSA with medical expense & dependent care options
Employee Assistance Program
Generous PTO & holidays
FosterAdopt Connect does not and shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members.