Behavioral Health Supervisor

Behavioral Health Tech Supervisor

(Recovery Support Supervisor)

Location: Pleasant Hill, IA
Status: Full-Time | Exempt
Reports to: Executive Director
Schedule: M-F 9-5pm; Occasional weekend support

🔥JOIN OUR JOURNEY, SHAPE THE FUTURE OF BEHAVIORAL HEALTH TREATMENT AND RECOVERY 

➡️About Us

At Thrive Now Recovery Centers and our affiliated treatment centers, we are building something different—programs that deliver exceptional, person-centered care and restore hope for individuals, families, and communities impacted by substance use and mental health disorders. Our work is grounded in trauma-informed care, compassion, and integrity, and every team member plays a meaningful role in a client’s recovery journey.

Whether you’re bedside in medical, guiding clinical programming, supporting recovery services, or ensuring smooth day-to-day operations, you’ll be part of a collaborative, mission-driven team that shows up for one another and the people we serve. We offer modern, well-trained workplaces, opportunities for growth, and leadership that invests in your success.

If you’re looking for a place where your work truly matters—and where you’ll make a lasting impact—this is it. We’re glad you’re considering joining our team.

🌟OUR VISION:

To provide compassionate care, break down barriers, and empower individuals on their journey to recovery.

🗝️Key Responsibilities

Program Leadership & Supervision

Provide direct supervision and leadership to the Recovery Support Specialist (RSS) team, including required monthly supervision.

Support hiring, onboarding, orientation, and ongoing development of RSS staff.

Develop and manage staff schedules to ensure safe coverage and effective program operations.

Identify strengths and growth opportunities within the team and provide coaching and performance feedback.

Ensure completion of all required training within the first 60 days of employment and annually thereafter.

Assist in developing and implementing program-specific training materials, workflows, and operational guidance.

Program Operations & Collaboration

Partner with clinical leadership, nursing, and operations to plan, oversee, and participate in daily therapeutic services.

Support consistent program structure, routines, and expectations.

Serve as an escalation point for staff concerns, client behavioral issues, and operational challenges.

Participate in leadership meetings and contribute to program readiness and continuous improvement efforts.

Direct Client Support & Oversight

Provide orientation to new clients within 48 hours of admission, including program rules, schedules, and expectations.

Facilitate educational and psychoeducational groups supporting skill-building and recovery.

Administer urine drug screens (UA) and ensure proper handling, documentation, and storage.

Monitor and support recreational, physical fitness, and leisure activities.

Transport clients to approved meetings, appointments, and activities as needed.

Oversee daily activities such as housekeeping and meals to ensure safety and structure.

Apply de-escalation techniques and assist in crisis situations involving emotional, behavioral, or health-related concerns.

Perform basic medical support tasks, including obtaining vital signs and client weights.

Document incidents, shift activity, and observations accurately and timely.

Collaborate with the treatment team to inform treatment planning and care decisions.

✅Qualifications

Bachelor’s degree in human services, social services, behavioral health, business, or related field OR
3+ years of experience in substance use disorder treatment, behavioral health, or healthcare.

2+ year of supervisory or leadership experience (leading a team) required.

Experience in 12-Step–based programming and/or dual diagnosis treatment strongly preferred.

CPR and First Aid certification required (or ability to obtain within 30 days of hire).

Valid driver’s license required.

Strong leadership, communication, organization, and crisis-management skills.

🏢Work Conditions

Full-time, on-site leadership role at the Andover, KS facility.

Schedule includes weekday leadership hours with flexibility based on program needs.

Exposure to potentially volatile situations and infectious diseases inherent to residential treatment settings.

Ability to lift up to 10 lbs regularly and up to 50 lbs occasionally.

💙Why You’ll Love Working Here

The work we do truly changes lives. We recognize the importance of supporting the people who make that impact possible. When you join our team, you’re stepping into a place that invests in your growth, wellbeing, and long-term career success.

Comprehensive Benefits & Support

We offer a well-rounded benefits package designed to support you at work and at home, including:

ICHRA Health Benefit – choose the health plan that best fits your needs, with premium reimbursement

Dental & Vision Insurance

Employer-Paid Life Insurance, with optional supplemental coverage

401(k) Retirement Plan

Generous Paid Time Off (PTO) + paid holidays

Employee Assistance Program (EAP)

Clear Career Pathways & Advancement Opportunities

Safe, Trauma-Informed, Supportive Work Environment

Modern Facilities & Updated Tools

Strong, Accessible Leadership committed to your success

Equal Employment Opportunity & Reasonable Accommodations

We are proud to be an equal opportunity employer. We believe that diversity and inclusion strengthen our organization and enhance the quality of care we provide. We are committed to recruiting, developing, and retaining talented team members from a wide range of backgrounds, experiences, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.