Behavioral Health Coach (Remote, 12pm - 8pm PST shift)

Welcome to Brightline! We are searching for a Behavioral Health Coach. At Brightline, our coaches partner with caregivers, children and teens in a structured and compassionate setting. Through our established programs, they teach valuable skills to increase coping strategies and reduce tough behaviors, and our coaches are available over chat to provide ongoing support. This is a great opportunity to join an expert care team, receive training, and support towards your development of your coaching career.

Responsibilities:

• 1:1 coach care delivery: we have created innovative digital tools and thoughtfully-designed programs that give you the time to focus on delivering outstanding care via video sessions and asynchronous chat.

• Multidisciplinary care team support: coaches at Brightline support families in clinical services as a liaison between them and their therapeutic and psychiatric care providers.

• Content navigators: not every family is ready for or wanting 1:1 care services, and that’s okay! Our coaches are available to help members navigate content available on the app and triage into different services when they are ready.

• Group educators: collaborate with others at Brightline to develop and deliver impactful education to families through workshops, group classes and new content development.

Requirements:

• Candidates must be able to work within our peak hours M-F 12pm-8pm PST

• Fluency in both written and spoken Spanish preferred

• Masters degree in a psychology related field

• 1 year experience in a behavioral health setting

• 1 year (formal or informal) experience working with children, youth or families

• Experience with child and family focused CBT, motivational interviewing and SMART goal setting
OR

• Bachelor's degree and NBC-HWC, ICF, or NCHEC certified

• 5 years relevant experience, to include direct service in a behavioral health setting

• 1 year (formal or informal) experience working with children, youth or families

You will thrive at Brightline if you have:

• Enthusiasm for redefining children's behavioral health

• Previous experience in digital health coaching is a plus

• Eagerness to learn evidence-based behavior change approaches

• Strong communication skills and adaptability to change

• Comfort with technology and embracing diversity

• Experience working with groups

• Experience working with parents and caregivers

We offer several benefits, perks, and stipends:

• Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k

• 12 Company Holidays, Holiday Shutdown, Time Off, Parental Leave

• Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement

At Brightline we have built a total rewards philosophy that includes fair, equitable, competitive, geo-based compensation that is performance and potential based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. It is a combination of a cash salary, equity, benefits, wellbeing, and opportunity. In compliance with the Equal Pay for Equal Work Act, the annual base salary range for applicants is $50,000-$65,000+language premium for Spanish.

Our Commitment to Building a Diverse, Equitable, and Inclusive Workforce

At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation upon which our mission is built. We are committed to:

• building a future where all families can access inclusive, high-quality care

• creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive

• systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems

• ensuring that every employee, candidate, client, and family we serve is valued and respected

About Brightline

Brightline is a therapy and psychiatry practice that delivers expert pediatric, teen, and parental mental health care to families and kids up to age 18. Brightline’s virtual and in-person outpatient services include diagnostic evaluation, therapy, psychiatry services (e.g. medication management), and psychological testing (to assess learning differences, school readiness, executive functioning difficulties [e.g. ADHD], and autism). In addition to Brightline’s generalized support, we offer focused programs including those that support anxiety, obsessive compulsive disorders, ADHD, and disruptive behaviors. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results. We’ve been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024). Brightline is based in Palo Alto and is backed by investors including Boston Children’s Hospital, Northwell Health, Blue Cross Blue Shield of Massachusetts, Google Ventures, KKR, and Oak HC/FT.