Beauty Brand Associate - Serramonte Center
Gap Inc
Posted: May 1, 2026
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Quick Summary
Greet customers with enthusiasm and help them find beauty products that suit their best needs, staying current on Old Navy and 3rd party brands.
Required Skills
Job Description
About the Role
At Old Navy, we’re all about celebrating beauty in every form—and we’re looking for a Beauty Brand Associate who shares that passion. In this role, you’ll be a go-to expert on the sales floor, solving our customer’s styling and service needs by navigating Old Navy’s best-of beauty and personal care curation, offering personalized beauty recommendations, and creating a welcoming, inclusive shopping experience
What You'll Do
• Greet every customer with enthusiasm and help customers find beauty products that suit them best
• Stay current on Old Navy and 3rd Party featured brands, new arrivals, and beauty trends
• Demonstrate product knowledge across all beauty and personal care categories
• Support brand events, in-store demos, and seasonal promotions
• Maintain clean, well-stocked, and visually appealing displays
• Help meet daily sales goals through suggestive selling and upselling
• Collaborate with team members to deliver an exceptional guest experience
• Provide feedback on the beauty experience and how customers are responding
• Promote loyalty by educating customers about our loyalty programs
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, based on business needs.
Who You Are
• A love for beauty and a desire to help others feel confident
• Strong communication and customer service skills
• A team player who thrives in a fast-paced retail environment
• Willingness to learn about new products and share that knowledge
• Previous retail or beauty experience is a plus, but not required
• Availability to work evenings, weekends, and holidays as needed