BDR Manager, DACH market - Berlin

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.

We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.

At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.

How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

The BDR Manager is a key leadership role within our DACH team. You’ll elevate BDRs outbound by driving motivation, sharpening skills, and setting the bar high through strong, hands-on leadership.

You’ll work closely with our DACH Managing Director and act as a trusted, energetic, and approachable partner for the entire team.

Key Responsibilities : :
• Lead and develop a team of 6 Outbound BDRs across the DACH & Benelux region, empowering them to hit and exceed their quotas.
• Set the pace by bringing energy, clarity, and momentum to the team. You’ll coach, motivate, and build a culture of high performance and consistency.
• Design incentives that boost productivity and reward excellence across the region.
• Take over and refine our outbound playbook, processes, sequences, scripts, email templates, objection handling, and qualification tactics to ensure consistency and operational excellence.
• Become the go-to expert for questions about sales techniques, processes, product updates, and integrations.
• Run impactful 1:1s, call reviews, and email coaching to spot growth opportunities and elevate individual performance.
• Represent Aircall with professionalism, instilling trust, credibility, and focus within the team.
• Drive strategic initiatives shaping the future of our global BDR organisation.

Qualifications : :
• 2+ years of experience in Sales or Business Development management, ideally in SaaS or tech.
• A proven outbound track record: you know what great prospecting looks like and how to operationalise it.
• Experience leading or managing teams, with a clear ability to motivate, coach, and level up talent.
• You thrive in fast-paced environments, love structure and process, and consistently operate with ambition and ownership.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities
💆‍♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits

DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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