Bartender, National Geographic Quest & Venture

WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 20 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.

ABOUT THE ROLE
The Bartender is responsible for all aspects of service and sales of the bar and guest lounge area & dining room wine service.

This position works 12 hours per day or varied hours, approximately 8 weeks on, 4 weeks off rotational schedule.

RESPONSIBILITIES:

Bar Service:
• Mixes and serves alcoholic and non-alcoholic beverages to everyone on board, following Alaska, Washington, and Oregon Liquor License requirements.
• Effectively maintains all record keeping of individual bar bills, balancing and preparing same for collection at end of voyage.
• Increases sales by means of daily drink specials, and upselling, which may include an assortment of after-dinner liqueurs, coffee, and hot chocolate presented on deck, etc.
• During lunch and dinner, provides wine recommendations and service in the dining room, with assistance from steward staff.
• Contribute to the guests’ experience by participating in events, both on and off the vessel.
• Display effective communication and teamwork on a daily basis with bartender colleague/counterpart.
• Gift Shop Duties:
• Sets up Global Market items several times during a voyage for guest sales, assists in maintaining Global Market inventory, organization, and enters sales.
• Bar and Lounge Cleaning
• Keeps lounge and bar area clean which includes regular vacuuming, windows, dusting, polishing brass, oiling teak, and other detailing projects as requested by HM. Also responsible for ensuring the lounge is in compliance with all CDC and Health Canada Vessel Sanitation Programs.
• Restocks and organizes bar: maintaining inventory, monitoring breakage, and keeping track of sales, pricing, and stock requirements. Works with Hotel Manager to order bonded stores, as well as organize them and follow proper rotation practices.
• Provide a well-communicated handover to incoming bartenders. This includes an organized bonded storeroom and wine inventory, communication needs and program updates, clean lounge, and bar area.
• Safety & Security:
• A member of the medical team.
• Participates in onboard safety training, meetings, and drills, as directed by the Captain, including fire, abandon ship, man overboard, flooding, and medical emergencies.
• Participates in shoreside training as required by the company.
• Familiar with the ISM codes and requirements.
• Maintains familiarity with all duties under the company Safety Management System and Emergency Station Billet duties.
• Additional Duties:
• Performs any duties as required by the Hotel Manager. Including loading and offloading materials, to and from the vessel
• The Bartender must possess the ability to effectively present information in one-on-one and small-group situations.
• Serves as a team player.

DESIRED SKILLS AND QUALIFICATIONS:
• Practical bartending experience required.
• Good verbal communication skills.
• Good customer service skills; professional demeanor, ability to use necessary levels of tact and courtesy.
• Detail oriented and thorough; able to follow through on assigned tasks.
• Ability to work independently using initiative and creativity to complete assigned tasks.
• Strong time management skills; able to handle multiple tasks, set priorities, meet deadlines, and be flexible.
• Work well under pressure.
• Ability to get along well with co-workers and support a team environment.

Licenses/Certificates:
• STCW Basic Safety Training required.
• STCW Crowd Management required.
• STCW Maritime Security Awareness required.
• USCG Medical Certificate required.
• Current First Aid/CPR/AED certification required.
• Alcohol Server Training (OLCC) required.
• TWIC required.

Employment is contingent on the following:
- In compliance with U.S. Coast Guard Regulations, 46 CFR Parts 4, 5, and 16, you will be required to undergo the following drug tests: post-offer prior to start date, random, reasonable cause, and serious marine incident per US Federal guidelines.
- Pre-offer background check; employment is contingent upon the results of this screening.
- Post-offer physical examination; your employment is dependent upon being determined fit for sea duty.
Continued employment is dependent upon consent to and passing these tests.

Lindblad Expeditions continues to highly recommend that all new hires be up to date with all vaccines prior to the first day of employment and getting boosted annually when eligible, including those vaccines that protect against COVID-19. All crew must still comply with all country-specific vaccination requirements.

Communication Skills
Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms. The physical demands per position are described in the Job Analysis sheet and are available to all applicants upon request.

COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.

EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.

Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.