Bar Manager | Opening Mama Shelter Lake Como (M/F/NB)

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! 

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.  

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. 

Whatever your role, we're all here to make the customer experience as unforgettable as possible.  

Our mission: to bring little moments of happiness to people. 

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience. 

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021. 

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Our commitment to diversity and inclusion:  

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.  

Would you like to join us and contribue to the opening of our Mama Shelter Lake Como?

[You must be fluent in Italian as well as English. Please send an English version of your CV.]

THE MISSION? 

Central to Mama, the bar is an important gathering place for our guests. 💓 They must be in good hands with you 🤗. 

You are responsible for the bar, its team, and the development of its profitability. 💰  

You also participate in creating the menu and setting prices. 📋 As the liaison between the restaurant director, their assistant, and the team you supervise, you take on many responsibilities. 👥  

You craft and serve cocktails and drinks with expertise and good humour 🍸🍹🤩.  

The quality of service also depends on the cleanliness 🧽 and hygiene 🫧 of our bar areas, so you will ensure that your team complies with HACCP standards. 

The customer experience must be perfect, and you are the one to ensure it. 🔝 

MADE FOR YOU? ONLY IF… 

• You know how to prepare all kinds of drinks: beers, cocktails, soft drinks... nothing is out of your reach 🍺. 

• Details are important to you; nothing is missing thanks to your foresight! 

• You create a warm atmosphere for the establishment but forget Coyote Girls; we prefer you behind the bar, not on it 🤪. 

• You roll up your sleeves and believe that participative management is the key to success. 

• Like Shiva, you have as many arms as there are customers in front of you at once. 

• You can identify talent and help them grow; red chair and buzzer: it's your turn! 🛑✨ 

• A good manager 📊 you master cost control, inventory management, and productivity optimisation. 

• You excel at delivering a Mama experience to suppliers and service providers; you maintain excellent relationships, and they adore you! 

YOUR LITTLE EXTRAS : 

• You know how to answer the question: Where is Bryan ? 

• Like Michael Scofield, you can be tattooed and not scare the children 😳. 

• Your mixology skills go beyond the Margarita🍸 that you make so well for Auntie👵 at family parties. 

Next, we're sure you know the tune 🎶:

First melody: “At Mama, no AI! We review your application in person and take the time to understand your background. 🎧

First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. 🤳

Chorus: Once you've passed the phone interview, we'll arrange a remote meeting 💻 or a meeting at Mama 🤝 to meet the Gang! 

Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a ✔️ or a ✖️.