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Banquet House Attendant

AccorHotel

Boston, MA, United States permanent

Posted: March 10, 2026

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Quick Summary

You will be working as a Banquet House Attendant, serving guests and providing exceptional customer service, to ensure a memorable dining experience.

Job Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

The purpose of the Banquet Houseperson position is to set, maintain, refresh, and clean hotel banquet meeting spaces according to sales contract and company standards.

The Banquet Houseperson must refresh rooms on time, have water in rooms, and have rooms clean and/or set at all times.

• Ability to work cohesively as part of a team.
• Must have a very flexible schedule including weekends, holidays, and AM & PM shifts.
• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.
• Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
• Clean and set banquet and meeting rooms for functions.  Arrange tables, chairs, etc. to proper specifications.
• Transport and store tables, chairs and other equipment.
• Keep banquet and meeting rooms clean.
• Deliver water, glasses, etc. to rooms as needed.
• Clean and break down rooms when functions are complete.
• Shampoo carpets and upholstery.
• Polish brass and metals.
• Clean windows.
• Keep storeroom neat and orderly.

• Long hours sometimes may be required. 
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand and walk for the entire duration of shift.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.                                                                         
• Good spacial abilities helpful.

 

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• The starting rate of pay is $26.95 per hour.

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