Back Office Officer

Confidential

Jalan Ampang, Kuala Lumpur Hybrid permanent

Posted: April 15, 2026

Job Description

XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic Back Office Officer to join our team of experts!

XS has received numerous awards such as the “Best Multi-Asset Broker - LATAM” from the UF Awards LATAM in Mexico 2024, the “Most Secure Broker” from the Oman Summit Smart Vision in Oman 2024 and the “Global Broker of the Year” from the Traders Fair Awards in Vietnam 2023.

At XS, we're dedicated to maintaining a positive, supportive, and friendly work environment as we build a solid team of high-level professionals. Join us in shaping the future of XS and unlock your potential in an environment that values diversity, growth, and excellence.

Responsibilities:

Ensuring effective implementation of Know your Customer (KYC) procedure to all potential and existing Clients in line with the company policies and procedures

Executing daily tasks relating to account opening / maintenance and closures

Monitoring of clients’ accounts regarding suspicious transactions and notifying the AMLCO when clients’ investment/economic profiles do not match

Preparing various regulatory reports related to back office

Identifying and enhancing internal procedures, systems, and controls

Communicating with other internal departments and the Company’s partners

Providing regular progress and management reporting, including KPI

Resolving internal and external queries in a timely and professional manner

Taking initiative, delegating effectively, and communicating clearly to meet the department’s goals

Account Opening Procedures: individual and corporate

Improve overall client satisfaction by ensuring a smooth and efficient on boarding experience

Updating Back Office manual according to any changes in procedures

Contribute to maintaining a positive work environment

Requirements:

University degree in Economics/Finance/Business or in a related field

Previous experience in a similar role is a must

Able to work in different shifts (Morning shift = 7:00/8:00 am till 16:00/17:00 pm/ Afternoon shift = 15:00/16:00 pm till 00:00/1:00 am/ Middle shift = 12:00 pm till 21:00 pm/ Night shift = 12 am till 7:00 am)

Fluent in English – Written and verbal

Location: Malaysia

Any other language will be considered an advantage

Computer literate – very good knowledge of Microsoft Office Excel and Word

Ability to work under pressure and on tight deadlines

Ability to work effectively both independently and as part of a team

Our Offer:

Competitive Remuneration

Work within a global and fast-growing organization

Friendly, supportive, positive, and professional team of experts

Multicultural and diverse environment

Full-time employment

Annual Leave: 17 Days (1st year), 19 Days (After 1 year), 21 Days (After 2 years).

Competition Allowance

Medical Insurance

Hybrid work

LinkedIn: https://www.linkedin.com/company/xscomglobal

Facebook: https://www.facebook.com/xscomglobal

Instagram: https://instagram.com/xscomglobal

If you have a passion for Back Office, and are eager to contribute to a dynamic team, don't hesitate to apply today! We're excited to review your application.

XS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: We wish to thank all applicants for their interest, however, due to the high number of applications, only shortlisted candidates will be contacted.

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