Azure DataOps Lead - IN

Role Overview 

The Azure DataOpsLeadwillbe responsible for leading the operational delivery, automation, and governance of Azure-based data platforms for enterprise clients. This role involves managing L1/L2/L3 operations, driving proactive monitoring, ensuring SLA adherence, and enabling seamless collaboration between Data Engineering, Cloud, and Business teams. 
The ideal candidate combines hands-on Azure Data Platform expertise, strong DataOps process management, and team leadership skills to ensure operational excellence, cost optimization, and continuous improvement across customer environments. 

Key Responsibilities:
Lead and manage the  Azure DataOps function , ensuring smooth daily operations, incident resolution, and performance stability across production data platforms.  Oversee  data pipeline orchestration and automation  using  Azure Data Factory (ADF), Synapse Analytics, Databricks, and Logic Apps .  Implement  CI/CD pipelines  for data workflows using  Azure DevOps  or equivalent automation tools.  Drive  incident, problem, change, and request management  processes aligned with  ITIL best practices .  Coordinate with L1/L2 support teams for escalations, RCA preparation, and client communication.  Maintain governance for  data quality, access control, and compliance  using  Azure Purview ,  Key Vault , and  RBAC .  Collaborate with Data Architects and Cloud Engineers to design  scalable, resilient, and cost-efficient  Azure data solutions.  Ensure  24/7 operational readiness  through proactive alert monitoring, performance tuning, and preventive maintenance.  Contribute to  automation initiatives  using  PowerShell, Python, or ARM templates  to reduce manual efforts and improve system reliability.  Partner with customer stakeholders to report on  SLAs, KPIs, RCA summaries , and provide technical recommendations for improvement.  Support onboarding and knowledge transition for new clients and ensure documentation consistency across environments.  Mentor and upskill the  DataOps L1/L2 teams , fostering a culture of ownership, accountability, and process discipline. 

Required Skills & Experience:
8–12 years  of total IT experience with at least  3–5 years in Azure DataOps or Data Engineering leadership .  Hands-on expertise with key  Azure Data Services , including:  Azure Data Factory (ADF)  Azure Synapse Analytics  Azure Databricks  Azure SQL Database / SQL Managed Instance  Azure Data Lake Storage Gen2 (ADLS)  Strong understanding of  DataOps concepts   Experience in  monitoring and alerting  using  Log Analytics, Application Insights, and Azure Monitor .  Working knowledge of  incident management, RCA documentation, and operational reporting .  Strong analytical skills for troubleshooting performance issues and identifying optimization opportunities.  Excellent communication and stakeholder management skills across global teams. 

Preferred Qualifications:
Microsoft Certified:  Azure Data Engineer Associate    Proficiency across the  Azure stack , including Azure SQL Database, Azure Key Vault, Azure Monitor, and Azure Event Hub.  Experience with  Power BI ,  DataBricks Notebooks , or  ML Ops  pipelines is a plus.  Experience working in  managed services environments  with  24/7 rotational support models . 

Soft Skills:
Strong leadership with a proactive and analytical mindset.  Effective communicator with the ability to manage global stakeholders.  Team-oriented with a focus on mentoring and capability building.  Process-driven approach with commitment to continuous improvement.  Strong sense of accountability and delivery excellence. 

About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
 
 
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.