AVP & Audit Manager- Operations & Support Functions (Emiratised Role)

 Are you ready to join us on our exciting transformation journey at the largest bank in the UAE? This is an opportunity to make a real impact on our customers, employees, shareholders, and communities, as part of the FAB team. We're committed to our grow stronger movement, and as a member of our team, you'll have access to everything you need to advance your career and make a meaningful contribution to our shared success. If you're looking for a career that will help you stand out and make a difference, now is the time to join us. Let's work together to achieve great things.

 

JOB PURPOSE:

Participate as well as lead audits covering the activities and processes of Operations & Support Functions across the FAB Group. Thorough understanding of business/ relationship aspects, Operations & Support Functions control dynamics, Operations & Support Functions risk management processes and the regulatory environment, both in UAE and other relevant jurisdictions where FAB operates, provide assurance to Management by identifying weaknesses; reporting and escalating significant Audit findings in a timely manner; and agreeing action plans to address the issues raised.

Act as the day to day contact with Management in Operations & Support Functions Departments influencing change through providing advice. Provide input to GIA Senior Management and their delegates on issues that have impact on the FAB Group as a whole. Assist in conducting special investigations, reviews, additional tasks as and when required by EVP / SVP / VP & Head of Audit.

 

KEY ACCOUNTABILITIES:

Strategic Contribution

• Assisting in the audit of FAB Group’s Operations & Support Functions and related activities in the UAE and across the international network (functional). Furthermore, Group Subsidiaries under Group Operations & Support Functions  governance will be covered.
• Ensure that Operations & support functions audits are conducted in accordance with the objectives laid down in the Annual Plan and ensure that the work program is completed in an efficient and effective manner on or ahead of schedule. Inform Head of Audit of any potential delays and/or changes to the Annual Plan.

People Management

In undertaking audits:

• Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.
• Promote the organisation’s values and ethics in all activities within the team to support the establishment of a value driven culture within the bank.

 

Budgeting and Financial Performance

• Monitor the financial performance of given areas of activities versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.

Policies, Systems, Processes & Procedures

• Execute to established GIA Policies, Guidance Notes, Procedures and Practice Notes in undertaking all tasks. Provide input to the development of GIA practices as per industry standards and regulatory expectations.
• Review all the activities of the Units within Operations & support functions portfolio in all the jurisdictions in which they operates to define and maintain the Audit Universe. Coordinate with other teams to ensure efficient and effective coverage
• Prepare and maintain a Risk Assessment of each of the Process Streams within the Operations & Support Functions and applicable subsidiaries (e.g. international entity) as identified in the Audit Universe. In this respect, work with the businesses to promote periodic self-assessment of risks and controls.

 

• Establish/update and maintain Audit programs in the central audit management tool.

 

• Conduct audits of the Processes within the Operations & Support Functions and assess if:

 

• Divisional/Unit Line management have identified and classified the risks in their activities.
• Governance, risk management and control procedures are adequate, effective and efficient to reduce risks of errors, omissions and loss to acceptable levels at an acceptable cost.
• Improvements/enhancements to the governance, risk management and internal control structure are required.
• Data and transaction processing meets the required standards of reliability, integrity and availability.
• The Division’s/Unit’s assets are being safeguarded.                                                 
• The use of resources is efficient and effective.
• Draft audit worksheets/ audit report submitted by auditors are properly reviewed and finalized.
• Audit Worksheets/Audit report is discussed and finalized with GIA management/client within 3 weeks of completion of fieldwork. Negotiate with Unit management to agree a documented Management Action Plan to resolve the issues raised.

Continuous Improvement

• Lead the identification of change through continuous improvement of processes and practices considering global standards and changes in the business environment which demand proactive action plans.

Relationship Management

• Develop and maintain effective business relationships with all relevant external/internal entities and stakeholders with the highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organisation are delivered in the most effective manner.           
• Act as the Audit Business Partner for Line Managers within Operations & support functions teams and actively manage the relationship through regular meetings with Line Managers to promote this concept and identify emerging risks. Such meetings should also be used to discuss any material gaps between audit assessment or risks and controls and the businesses’ self-assessment.
• Ongoing consultancy/advice is provided to Unit management from a governance, risk management and control perspective for improvements in their processes to ensure effective and efficient controls, on the basis of market best practices.
• On an ongoing basis, ensure pending audit issues are followed up with Unit management and that all corrective actions are fully and properly implemented. 
• Conduct any investigations/special reviews assigned by Head of Audit/GCAO.   

Reporting

Ensure that all functional reports are prepared timely and accurately and meet Group requirements, policies and quality standards.

Job Context

Specific Accountability

• Maintain up to date knowledge and understanding of Operations & Support Functions control processes and CBUAE regulatory reporting developments, drive necessary changes in Audit plan/working programs.
• Safeguard against potential loss and contributing to the Units/Departments systems and procedures, by reporting whether Operations & Support Functions governance & controls of FAB standards are effectively carried out and are efficient in the units/departments audited.
• Review the Operations & Support Functions functions of the bank end to end and identifying areas of correction / improvement.
• Examine and comment on the process for the early recognition of problems (if any) and their remedial management to minimise the loss.
• Contribute towards the enhancement of relationship between GIA and stakeholders.

 

Minimum Qualification

• Bachelor’s degree
• Relevant post-graduate qualification and/or relevant professional qualification and/ or certification desirable.

Minimum Experience

• Minimum 5 years’ relevant experience with an International Bank or Big 4. Internal Audit experience strongly preferred (but not mandatory).
• Working knowledge of Operations & support functions activities and processes and associated risks.
• Working knowledge of bank and audit policies and procedures, as well as Central Bank regulations, if relevant Self-directed, able to manage multiple tasks and ability to work under pressure.
• Good analytical skills.
• Good verbal and written communication skills.