Aviation Materials Sales Support Representative

Company Overview: TrueAero focuses on the sourcing and supply of large commercial airframe and engine material and providing whole aircraft end-of-life solutions in support of Airlines, MROs, Leasing Companies, and Financial Institutions worldwide.

Job Title:  Aviation Materials Sales Support Representative

We are seeking a detail-oriented and proactive Sales Support Representative to support our global aviation sales team. In this role, you will help ensure smooth sales operations by processing orders, coordinating shipments, maintaining accurate records, and providing general administrative support. Your work will directly contribute to customer satisfaction and the efficiency of our sales process.

Primary Duties & Responsibilities:

Process sales orders

Oversee shipments.

Resolve common transaction errors

Obtain shipping instructions, weights & dims

Gather and update customer preferences

Overview/Manage Exchanges and RMA’s for the Account Management/BD Team

Map/Maintain General Cases and Quote 360 Report

Assisting with quoting if required during busy periods

Maintain high energy, a cooperative and positive attitude, and a great sense of humor

Other tasks and projects as directed by management

Required Experience:

Up to 2 years experience in a customer or project-oriented role preferred 

Strong communication, consultation, relationship management, and problem-solving skills

Detail orientation with the ability to multi-task in a fast-paced work environment

Intermediate skill level with Microsoft Office (Word, Outlook, Excel, Access, PowerPoint)