Avaya-CM

StemXpert1

Fishers, IN, United States contract

Posted: April 3, 2014

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Quick Summary

Experience with Avaya CM administration, configuration, and troubleshooting, with a focus on Voice & Data Architecture, Voice XML, UNIX, and MicroSoft Lync experience.

Required Skills

Avaya Configuration Status Call Management Call Center Design Programming Workstation Analysis Troubleshooting Microsoft Lync UNIX Speech VUI design Voice XML

Job Description

Experience with Avaya CM administration, configuration. Call management Systems (CMS Call Reporting), Call Center Design, Programming, and Administration. Hardware Analysis and Troubleshooting. MicroSoft Lync experience a plus. Major Plus - Dept of Ed Security Clearance Level 2.

Avaya CM administration and configuration, Voice & Data Architecture, Voice XML, UNIX, hardware and software troubleshooting, MS Lync a plus. Voice Mail Systems (Audix), Unix Systems Adminstration of CMS.

Interactive Intrelligence experience is a plus.

Mandatory Skills:

Voice Architecture, Voice XML, UNIX

Other Skills:

Experience with Avaya CM administration, configuration. Call management Systems (CMS Call Reporting)

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